We thought we were staying at the four seasons due to the name but this was less than one season...this is a bad hotel, it smells!! From the dirty dinnerware and cot in the hallway on our first day to the old fitness center, this is not a good place to sty. The smell of chlorine from the pool greets you at the door and the pea green hallways haunt you. I came home and had to wash everything b/c the smell of the hotel was still in the clothes. My brother actually got stuck in the bathroom. This place needs to be totally revamped. Two high points~ the maid cleaned up nice choosing to leave our blankets off the bed as we had taken them off as well as the breakfast in the morning is hot.

My sons team stayed at this hotel because of the vicinity to a tournament. The staff certainly did not go out of their way to welcome us. And when I called to request a late checkout, I was informed very abruptly that the checkout was at 11am and anything over that would be charged an extra night. This place wasvery average. food was below average. Rooms were below average and hallways had a distinctive musty odor. You will also find several homeless individuals not on the property but on the properties next to it. I felt very uneasy about the safety and security of this place. With all this said, Park Lane is NOT petfriendly, and for the $$ you can go a few exits down to LaQuinta with better rates, better restaurants, shopping and surrounds and they are cleaner and PET FRIENDLY. Yes,...the maid really did leave a bottle of bleach in the room.

Moldy smell throughout hotel (water leakeage problems and dehumidifiers running in halls) and worse moldy smell in our first room there, and I was getting headache--staff said it was air freshner that would dissapate as AC recirculated. When I opened dresser drawer to put clothes in, my son and I gasped as we found source of smell--quart of milk that had spilled out and obviously molded in drawer for several weeks---when we opened drawer, had to evacuate immediately as gross sickening smell permeated the entire room and hallway. The other drawers were full of food trash. Door knobs falling off, carpet nasty, sheets were old and itchy (and did not look laundered--did not smell good), bad lighting throughout hotel, old toilets that take 5 minutes to flush and don't flush well--the first room we were put in had no refrig and clerk told us the hotel did not have any refrig.s. After staff saw and smelled the molded milk, they gave us a "suite" which had a small refrig (all frosted up), was just as nasty with nasty drawers full of mud flecks and trash crunchies that hadn't been cleaned (staff came up and vacummed them out) and old itchy sheets, nasty carpet again, doorknobs falling off again, and I questioned if the linens had been laundered at all after last guest left. One TV in the "suite" had poor reception with snow on screen. The hotel was loud as construction workers on hall were partying and drinking beer all night (they were doing repairs at the Sheraton up the street). I woke up at 3:00 a.m. in morning as I could not sleep due to itchy old sheets and noise--wi fi did work, so I started looking at the hotel's reviews on line---thank goodness one Tripadvisor reviewer said how bad it was and how he was happy when he moved to Comfort Suites on Isler Street up the street; so at 5:00 a.m. in morning, I checked out and moved to Comfort Suites up the street, and it was great!!! Plus, the Park Lane charged me for the full week's stay when I checked in (not when I checked out)---it took 3 days for me to get refunded on my credit card, and manager was snippy. Oh, and the "free" breakfast looked nasty like it had been sitting in refrig for weeks covered with saran wrap----all this drama and this place charged $89.00 per night---a total rip-off. Please do not stay there---outside of hotel is deceiving as it looks ok---when you get in, it is a nightmare.

I'm not sure where KAVRAV stayed, but I don't think he was at the same hotel I was. I found the place quite nice. The beds were comfortable, the towels thick and soft. No problem with the HVAC - kept the room quite comfortable and didn't keep from awake at all. The continental breakfast was good, nice selection. I plan to stay there again next year when I return for the convention. Being within walking distance of the Coliseum was a real plus!