You start with a plastic key holder and actual metal key to unlock your door...but trust me when I say you will like this place. The room was spotlessly clean, even white bedspreads, white towels, tile bathroom floor, and the carpet. Every items was in perfect working order including the TV, heat/air, hair dryer, small refrigerator, and microwave. The Gillette is located right across from the Gatlinburg Convention Center so we could walk to all the shops and food easily. Be sure to checkout the old paintings in the lobby of the Gillette's humble beginnings--very interesting.

The Gillette Motel has been our choice for the past 10 or more years. We attend wholesale shows for our business and not only is the location the best so is the overall accomodations. The rooms are always clean and the houskeeping staff is top notch and so friendly. Thanks again Gillette for another great stay will call u soon to book again.

We were in town for a dance competition and it could not have been a better place to stay. So very convenient - close to all major attractions and restaurants. The room was spotless and the housekeeping staff was friendly and accomodating. The front desk staff was friendly, courteous and knowledgeable. The rooms are a great size for a family or just the two of us with dance costumes and all that comes with them. Wonderful, wonderful stay! Would not hesitate to stay again.

We stayed the first weekend of Dec. 2010. We were there for the cheerleading competition at the convention center. Our room was very clean, very friendly at the front desk and quite surprised it was also very quiet. For the money you can't beat it. If you want luxury this place is not for you. We were very pleased with our stay.