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Super 8 Downtown Gatlinburg Convention Center – reviews, photos

2.0 of 5
417 Historic Nature Trail, Gatlinburg, TN 37738
Hotel amenities
Super 8 Downtown Gatlinburg Convention Center
Ranked #64 of 91 hotels in Gatlinburg
3.0 of 5 stars 72 Reviews
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72 reviews from our community

    Trip type
Traveller rating
    21
    15
    5
    12
    19
Date Rating
Florence, Kentucky
1 review
1 helpful vote 1 helpful vote
“Do NOT stay here!!”
1 of 5 stars Reviewed 9 January 2012
1
person found this review helpful

Made a reservation on booking.com. At the time it said NEW by the hotel and gave no reviews. I booked for 2 nights. It looks like no other Super 8 I have ever stayed in. It was totally gross. The toilet took 2 and 3 tries of holding the flusher handle down for anything to happen. The electric socket under the sink was just hanging there and it was about 2 inches from the wall. The walls were falling apart around the bathroom door. The grout was totally gross on the floor tiles. There was mildew all around the bathtub calking. The shower fixtures were so old that they had screws in them to make them work. I would say they hadn't been replaced in 60 years. We tried to cancel out of the second night but were told that we would have to pay $40. They offered us another room but it didn't even have fixtures in the sink! Seriously, it had 3 holes where the fixtures should have been. Please do not stay here!!!!!!!!!.

Room Tip: Do not choose ANY room here.
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  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 380davisp380 about Super 8 Downtown Gatlinburg Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
“Best Deal in Gatlinburg, Tenn”
5 of 5 stars Reviewed 5 January 2012

Best overall value in Gatlinburg.. We have stayed with Gatlinburg Convention center Super 8 numerous times in the last ten years! Service and value are always first class! This is where we will continue to stay....and recommend to others.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kfaulkb about Super 8 Downtown Gatlinburg Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maurepas, Louisiana
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Big Mistake!!!!”
1 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

Do not bring your family here! The hotel is NOT on the Main strip and it's not walking distance. You will find yourselves paying for parking anywhere from 10-20 $$$ everyday. We had a reservation which had a price that was far from the charge once we arrived. Everything else in the town was booked so we were at there mercy! Also the manager charged our credit card for an extra night and when I questioned him he wouldn't even look me in the eye!! He promised to fix it but hasn't and when I phoned him he refuses to come to the phone!!! And as far as the room it was dirty when we pulled the bedding back we found popcorn everywhere and we had never had popcorn it was from the people who stayed in the room before us. The sofa beds mattress was falling through because it was missing several springs! We had a lil one that we could never set down because of the filth! Don't make the same mistake we did by trusting our stay with this hotel there are many others in the town on the main strip for same price and much better condition! AWFUL!!!

Room Tip: There are plenty other hotels!!!! Do NOT stay at super 8 by convention center on airport rd. We have...
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  • Stayed December 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Tgauley about Super 8 Downtown Gatlinburg Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 review
1 helpful vote 1 helpful vote
“Not as advertised”
1 of 5 stars Reviewed 30 December 2011
1
person found this review helpful

The room was not worth what I paid. I stayed in a suite for $79.99 but it did not look anything like the owners picture. It was old and outdated which would have been fine if the room felt cleaner. It did not seem like much effort is put into the cleaning of the rooms. The bathroom was not very clean. (ie. Dirty toilet when we arrived, booger on wall near toilet, and the tile floor felt dirty). I'm sure it was coffee or juice splattered on bathroom door and wall, but it looked like it could have been blood). I hoped someone would have noticed the poor job of the cleaning staff does. I look for budget rooms when we stay in Gatlinburg. There are many others I would try before staying here again.

  • Stayed May 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Chris U about Super 8 Downtown Gatlinburg Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houma, Louisiana, United States
1 review
1 helpful vote 1 helpful vote
“the room is very nice”
5 of 5 stars Reviewed 23 December 2011
1
person found this review helpful

i would like to say that its very nice to be in gatlinburg i would also like to say that the staff is very nice and is great at making our visit a good one they really made my visit a great one i would really come back here more then once are twice a year ......my anniversary will be a good one and i will enjoy it very much.....thanks super 8

Room Tip: i would say that this is a nice place for the prices...
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask John B about Super 8 Downtown Gatlinburg Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Super 8 Downtown Gatlinburg Convention Center

  • Super 8 Gatlinburg
  • Gatlinburg Super Eight
  • Gatlinburg Super 8
Address: 417 Historic Nature Trail, Gatlinburg, TN 37738
Price range (per night):* INR2,684 - 4,585

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Super 8 Downtown Gatlinburg Convention Center
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