Just got back from my family's first visit to the Smokies and it was the best family vacation we've ever had. We stayed in unit 108, a 2/2 condo that was meticulously decorated for Christmas by its owner (the condos are privately owned), offered all the comforts of home, was impeccably clean and perfect for a family of 5. The views of downtown Gatlinburg and the mountains were breathtaking and the condo was just 2 blocks away from shops, restaurants and attractions. We didn't lack for a single thing; if we yearned for it, it was in the condo or was made to somehow magically appear by our unsurpassed innkeepers. They really deserve the credit in making our trip so wonderful.
They offered so much more than just clean towels and restaurant recommendations. We shipped our kids' Christmas gifts to them in advance and they helped us hide the stash until just the right moment. We had car trouble and they drove us back from the mechanic. The innkeepers, Maryann and Warren (check them out at http://www.gatlinburgcondosandcabins.com/) love what they do and go above and beyond what you'd expect even from stellar customer service providers like the Ritz Carlton or Disney. We really do owe our amazing experience to them and the perfect snowfall for a White Christmas didn't hurt either.
We hadn't left the condo and were already planning a return visit. Oak Leaf at Gatlinburg Chateau, thank you so much for everything you did for us before we arrived and once we were there.
