This hotel has an excellent location if you love walking uphill to get back to it after walking downtown and shopping for hrs.. The people working there are super helpful and nice. Great Price. But make sure you ask for an updated room.. ours was outdated and could have used some paint and dusting. There is a room on the 2nd floor with a corner view, we peeked in the windows and it looked sooo nice... ask for that room it has a jaccuzzi tub!!!

This was an awesome stay!! Super clean, close to everything, staff was very friendly, and it was super cheap!! Wifi, microwave, HBO, mini fridge-small cont. breakfast, beautiful views- everything you need!! Rooms were nice-we walked to everything!! Will definetly stay here again. Thank you!!

We stayed over a weekend for a girls shopping getaway. First, we'll go with the good. The room was spacious enough for all of us. It had two king size beds, a sleeper sofa, a mini fridge, microwave, fireplace, two bathrooms, and a balcony. The staff were very accomodating and nice. There was firewood on the balcony to use (we didn't, but it was nice it was supplied.)The complimentary coffee was an added bonus. It was rather good as well. We're not big breakfast eaters, so the bagels, mini muffins, and donuts were fine. The view from the balcony was nice. Housekeeping was respectful of our wishes for no service except extra linen while we were there. We didn't hear any noise from any of the other rooms as were mentioned in previous posts. The beds and couch, baseboards, etc were inspected (as with every hotel we go to) and we didn't find any evidence of "carry home critters." The location of the hotel was nice, as it's located just up the hill on 321 pretty much across from Hard Rock Cafe. The beds were comfortable and didn't disrupt our sleep.
Now for the bad: The place is in serious need of remodeling. I realize the economy is in the pits, but small renovations here and there would seriously be helpful. The railing on the balcony was flimsy at best. It would not hold an average sized person, let alone a larger person, were they to accidently fall. The carpeting was in need of repair. The room had a rather musty smell to it upon entering. The wallpaper/paint was peeling away from the walls in a few places. One of the electrical outlets was pulled away from the wall a little bit. There was some pizza(?) or something on one of the walls. There were burn marks on the couch and it appeared stained. The thermostat appeared broken and was unable to be adjusted, so it was a tad bit on the warm side at times.
There you have it. The pros and the cons. All in all, if you're just there to sleep, then this is a good place. Since we go to basically sleep at the end of our days of shopping, then we will probably be back.

We went with the Gatlinburg Skyland Roadway because of the decent amount of good reviews. Unfortunately, we weren't as lucky as other comments. The hotel put us in a room that must have been the old staff room. The unit was right next to the 'lobby', needed major updating, including a new door to keep noise and exhaust fumes from parked cars. It was just an overall unpleasant experience!