We stayed here one night. Upgraded to a jacuzzi/fireplace room. It was a really big room. Everything in the room was old & outdated. Curtains hanging halfway on the rod. Really old 70's style red carpet. Some stains on the walls & a musty smell, it was a smoking room. But it WAS clean & the bed was comfy. The fireplace made it worth it. Really nice on a cold & rainy day. Walking distance to everything, Pancake Pantry (awesome), the Aquarium, Hard Rock, etc. Paid $150 which is more than it's worth but we had a pet & not many options. For the same price you can prob find better, but overall it really was ok for one night. If they updated it, it could be great.

We stayed for the first time at Four Seasons Lodge in Gatlinburg and probably our last. We have been going to Gatlinburg for many years and love to stay downtown within walking distance to everything. We thought our room was more convenient but little did we know they would send us to a room in the back, not very close to the streets, to our disappointment. We paid extra for a fireplace, for we hope would be a very relaxing and romantic evening. Not. the fireplace didnt work, the comfortor on the bed looked dirty and even dusty, the carpets were dusty, the sliding glass door was dirty. There was an envelope on the table to give extra for our maid service, you got to be kidding. My husband told the people at the front desk that the fireplace didnt work and they never offered to reimburse our money. We laid in bed that night wondering why we were paying over 100.00 for that room. We would have been more relaxed a home. Very bad choice.
Everyone we know that go to Pigeon Forge and gatlinburg, tell us they always stay in Pigeon Forge, we have always stayed in Gatlinburg, but not anymore. This little town in getting so run down, they are doing nothing to make it more attractive, the motel rooms are getting run downed. The nicest place we have stayed before is Olde Gatlinburg Place, recommend it very highly. Wish we would have stayed there this past weekend.

First off, the guy/gal who says this place isn't dirty..I'd hate to see your house. It was filthy.
The carpet was so dirty I didn't take my socks off. It wasn't even swept before we checked in. The screen was all torn up. The closet (that didn't have any hangers in it) door didn't work. The tile was broken in the bathroom. The drywall in the bathroom was peeling. I was honestly afraid to sit on the chairs or stand in the shower. Gross is the word I would use to describe this hotel. The internet does not work and the staff was rude. Spend your hard earned money somwhere that appreciates their guests.

I took my husband for his birthday. I had stayed here in previous years and now it seems run down. When we took our little dog and went in room 237 the fleas jumped all over our legs. We pulled about 10off each we called the desk and they said we will call you back. We grabbed our dog and ran out the door. By the time we got to front desk my little dog was covered in fleas. I pulled the fleas off me stuck them in toilet paper and laid them on the front desk. They said we can put you in nice room in main part of hotel. So that means I got the bad part. We drove 6 hours due to traffic and it was 7:30 Nashville time. I wanted to just go home and shower. I wanted to give dog a bath. We left and got home almost midnight and gave Molly a bath. She was covered in fleas. We had to give her another bath next day still more fleas. We have had to scrub our house. I am so thankful we did not take our luggage in. We have flea bites on our legs. Do Not Stay here. If you do go in check room 1st before allowing family or pets. Hotel did not offer to pay for our gas ect. Calling owners monday.