We really enjoyed our stay at Old Creek Lodge after a couple of disasters in the last year or so with some of the old properties in downtown Gatlinburg. The room was clean and updated, the little balcony over the river was nice and the walk to everything downtown was not bad at all. The ladies at the reception desks were very nice. The breakfast that is included is OK but we prefer to eat breakfast at the pancake houses. Getting out in the cold and walking to those restaurants is part of the Gatlinburg appeal to us. We will certainly stay at Old Creek Lodge again as we usually travel to Gatlinburg at least once and sometimes more per year.

In my opinion, this is the best lodging in Gatlinburg. The location is great on River Road (near all the best restaurants) rates were very affordable, rooms were spotless, and all the staff that we encountered were friendly and helpful. Breakfast is included in the price (biscuits & gravy, waffles, pastries, bagels, oatmeal, fruit), so that is another bonus for this establishment. The room was very clean and nicely decorated, and I especially liked the bathroom shower with a seat. All the rooms have a nice river view and also a view of the tram. We stayed in a cabin the first two nights because we wanted a rustic experience, but we could have saved a lot of money by staying here the entire time and still have the rustic atmosphere we were looking for. We will definitely choose this lodging for our next trip to Gatlinburg.

great room/service /coffee a little weak /great location /will be back/no pets a great plus in being clean for return trips

Just got back from a 3 night stay at the Old Creek Lodge and I can't really decide how I feel about it. So I'll give the good and the bad and let you decide yourself.

Pro's
Great Location-right near our favorite restraunts and has a nice view of the mountains, Ober Gatlinburg Tram and Creek below.

Room was clean and nicely updated-small bathroom but nicely updated as well.

Comfortable Beds, Nice Fireplace and the microwave and fridge were great to have.

Con's
You could hear everything going on in the rooms beside and above us. Kind of annoying, especially when your neighbors turn on their jacuzzi tub at 2 in the morning. I have a pretty active 3 year old so I can only imagine what they heard from our room too!

Our room seemed to always be hot. We were really looking forward to using our fireplace at night and we never got to turn it on. Even with our AC set on 63 our room was always warm. Made it kind of uncomftable at night.

The biggest issue I came across was the staff. This really suprises me since all of other reviews mentioned a great and helpful staff. We returned to the room late one night after being out all day and our smoke detector was beeping. I called the front desk and said i thought the battery was dead. The only options i was given was that I could go to a Convieniece Store myself and get a battery or they would move me to another room. It was 12:00 at night.....I would imagine a hotel would keep extra batteries on hand. I definitely didn't think I should be responsible for going to a gas station at 12 at night on my vacation to get batteries for my hotel room and a King Bed room was not going to work for us. Finally someone came up to our room to unhooked the alarm and told us someone would replace the battery and hook it back up in the am. That never happened. The more I think about this I kind of get more upset. I have a 3 year old....I'm in a hotel that has gas fireplaces and I have no Smoke or Carbon Monoxide detectors in my room. Not very safe!

Bottom line-we come to the area 2-3 times a year and really want to find somewhere we can call "home" when we visit. I was really hoping this would be the place. I just can't decide now!