After our 4 week trip to the USA and Canada I have reviewed many hotels, all of which I have given excellent ratings. This place, however is very different. It was awful....let me explain what happened.
We arrived at 12pm with a booking. We were told that we could not check in until 2pm (we are a member of wyndham rewards so we should have been able to check in early). We came back to check in at 2pm and the key didn't work, back to reception to fix it. Then we discover black hairs in the second bed. I rang reception only to be told that all housekeeping staff had finished for the day and could we move rooms. We had already unpacked and I had a horrible headache so we just wanted to stay in our room. After she said she couldn't do anything else for us, except change rooms, I demanded that the receptionist bring us clean sheets....she only bought us a bottom sheet which was so threadbare you could have put your finger through it - like the rest of the linen. We ended up sleeping altogether in one bed after all that.
The only good thing about this place was the pool. The rest is old and very tired.
The staff were so disinterested and could not have cared less.
I would emplore management to review this hotel and its' staff.
I would not recommend this place. The pics on the website make it look far nicer than it actually is.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC