We came to Silver Citiy as our jumping off point to visit the Gila Cliff Dwellings. We are a family of 3 and were warmly welcomed to this very clean, nicely decorated facility. The rooms were large and the air conditioner worked perfectly. The morning breakfast was terrific, with a huge variety of offerings: eggs, sausage, pancakes, muffins, biscuits and gravy. Everyone was very pleasant, including the lovely breakfast room lady.

This is my second stay at this hotel while traveling statewide for work. On the first stay (same time last year) I was told I could not stay in the "suite" I had reserved because I was traveling with my dog and it was this HIE's policy to keep the suites "pet-free" - I was told this was posted on the website - it was/is not. Never mind, since the "suite" was a standard king room with a single counter holding a microwave and dorm-style mini-refrigerator, while my "non-suite" was identical, but without the counter top. On the first stay the staff was disinterested, the hot breakfast was HIE expected fare, the wireless internet was slow, the bed was miserably uncomfortable, the walls were thin with hallway/room/ceiling noise at all hours, and the room was a mix of left-over dated furniture and HIE products.
I am currently at this hotel for a second stay. Remembering the pet-room drama I phoned ahead and during registration I requested a refrigerator and microwave to be put in the king standard room I would be staying in (warning: not all rooms have these appliances), it was not here upon arrival. Although the appliances are here now - they are about 10 yr+ old appliances - the refrigerator freezes everything regardless of temp setting and the microwave will cook if the time is set about 2x that of the package instructions.
The staff is remains apathetic, wireless internet is still slow/weak signal, the bed is, again, terribly uncomfortable, and my current room is "handicap accessible" - so the clothing rack is 3 ft off the floor (my hanging clothes are puddled on the floor), the (mini) ironing board is for table-top use (with the only hard surface to put it on being the floor - I'm ironing while on my knees on the floor), and the bathroom does not have the standard HIE shower head, but instead has a cheap plastic hand held sprayer.
I have no one but myself to blame for this second, disappointing/frustrating, stay. This hotel is "independently owned and operated" and does not meet even the most basic HIE standards. I will not stay here again and I cannot recommend this hotel to anyone traveling in this area.

we stayed this last weekend, not only were the beds horribly uncomfortable but there was mildew in the tub, and the walls in the bathroom had water damage. the walls were so thin not only could we hear what was going on in the next couple of rooms, but we could also hear what was going on above us. we joked that the olympic gymnastic team was practicing in the room above us. the spa was out of order, the front desk said that the heater in it was broken. the mirrors in the bathroom looked like they hadn't been cleaned in quite a while. and watch for the electric plugs, we had quite a few that didn't work. they were painted red and left alone. the location you have to look for or else you will miss it.

the service and breakfast was great. other than that i wouldn't recommend this place at all.

Thoe hotel was nice but it needed updates. We stayed there to visit the Gila Cliff Dwellings, it was a good location for that.