We stayed for one night meeting friends who were attending a wedding. The location was good, pretty easy to get into the city. Rooms were clean and the staff were very helpful and friendly. We were very early and they made arrangements for us to have early check in.

The location of the hotel was my main reason for staying at this property. It is located on Sheepshead bay, which was where I wanted to be.

My room #112, on the first floor had a funky smell, perhaps from a cleaning product, that lingered and was very unpleasant. I am not particularly susceptible to odors, but this one was vile.

The room was small, but clean. The beds were comfortable and the bedding clean, white and seemed quite new.

The room was handicap accessible. The fiberglass shower, which allowed a wheel chair to be rolled into it, had cracks in the floor that were cosmetically unpleasant. There was no shelf for soap or shampoo which was a big inconvenience. Water flooded from the shower onto the bathroom floor despite being careful to avoid so doing. This happened despite a plastic lip at the shower floor.

Next to the sink was a wire shelving unit. Unfortunately there was no flat surface on top of the wire grid so you couldn't put your toothpaste, shaving gear, etc. down on a flat surface. I had to keep everything in its carrying bag.

The television worked, but was old, was not a flat screen high definition set, and the color was poor.

I expected more for a room that cost $189 a night before taxes.

Saw a bed bug in my room! Was moved to another room which smelled like an ashtray. Price very high for what you would get even if the place was cleaner. Manager's response was to avoid contact with me. Will not stay here again.

Immediately, as I pulled into the driveway I was greeted by an employee, who helped me with the stuff. Check in was a pleasure, the front desk staff - very cordial and helpful.

The room was fresh smelling and clean. The bathroom spacious. The vanity stand - was a bit awkward. I wish they had a safe box in the rooms -that would be a definite plus.

I stayed at this Best Western twice, as a woman who travelled alone the place is safe!
They serve a continental breakfast - it's okay. Cereal, coffee, muffins and such.

I will definitely return to this hotel.