I called and reserved a room for Monday night for 2 kids, my husband and I. The guy asked when will you be in and I said 4:00 AM. and I need it for Monday night and check you Tuesday morning.
We get there and check in at 4:00 AM, sleep till 8:00 AM and leave for the day. When we get back at 8:00 PM our room has been given to someone else. The guy at the counter said check out was at 12:00 and I told him I reserved the room for Monday night. I spoke to the manager and she said hotel rules. I told her why would I reserve a room and pay 130.00 for 4 hours. It was clear to the guy I spoke to and reserved the room the night before that I would be checking out on Tuesday. I had young kids and we went all over Fairbanks for a room and finally found one in a bad part of town. I can see that I am not the only one to have problems. I told the manager I will be call their corp. office.
It is sad because we stay at super 8s all the time and loved them. The one in Fairbanks has changed that. I will never stay at one again. They put a family out on the street. we were told there were no more rooms.

The room was filthy- toenail clippings on the floor! They didn't even have a bathroom door. Smelly room, crumbs on the desk. Carpet stained- was not comfortable going barefoot. Shower was broken. I was assured to have another room the next evening (hotel was sold out) but had to check out and take my things the next morning. When I came back later the next evening, I was told that I would have to stay in the same room. Complained to the manager, and she turned her back on me! I am not an impolite person, so was stunned at such rude treatment. I guess they are really used to unhappy clients and just don't care to hear it... Got my money back and left, feeling that I would be better off sleeping in my car in a cheap new sleeping bag rather than paying for that filthy dump. Be warned, stay away from this place!

No being familar with Fairbanks, I booked a one week stay with "Super 8" because it is a nationwide chain, and I figured I would be safe ... big mistake! The place is generally musty and dark. The room we stayed in had cobwebs on the walls, a bracket on the ceiling for a smoke detector, but no smoke detector (code violation?). There was mildew and mold in the bathroom, and the toilet did not flush properly. The 1970's TV was mounted on a security bracket that was broken, and tilted to one side at about 20 degrees, making it very annoying, and headache inducing to watch. One of the chairs in the room, was broken, and repaired (RIGGED) with nails, so it was now a semi-recliner, but only on one side. But, the most distasteful, most annoying, worst thing about the room, was that the bath tub did not drain properly. Anything more than a 30 second shower, would result in ankle deep water. You could never be completely clean, because you would always be standing in a pool of your own filth. I would not reccommend this hotel to anyone, because it is such a poor value. I did not expect the Ritz, but at $130 per night, I at least expected the room to be "correct."

This hotel is hands down the biggest nightmare. I checked in after midnight. When I got there the front desk gentleman told me they had no rooms and no record of my reservation. I said well I have a confirmation number in my car, shall I go get it? He said it doesn't matter I don't have any rooms. He said there are a couple B & B's in town that have room. I said well I am traveling with a dog that is not an option. He said I don't know what to tell you. I went out to my car and went back in with the reservation and said since I just drove 500 miles and now I have to sleep in my car can you make sure I am not charged. Seeing that I was on the verge of tears they ended up giving me someone elses room. This was the least of my problems. I got to my room, there was no toilet paper, no kleenex, crumbs on the floor and a dirty towel in the bathroom. Thanksfully, I read the reviews before traveling (everything else in town was booked) and was smart enough to bring my own bedding. Next morning I lysoled the bathroom before showering. Had to call maintenance to get my shower to work which has mold all around it. When I went to check out, I spoke to the General Manager who had the worst I don't care additude of anyone I have ever seen. He said well we didn't have any rooms and I have a new cleaning staff. She could have cared less. I don't even know why I bothered. Save yourself, sleep in your car and shower at a laundry mat. You much better off! I wouldn't recommned this hotel to my worst enemy.