This is such a nice place to stay. We are locals and wanted to take advantage of a New Years Eve promotion 2009/2010 that they offered. The hotel's ambience is very nice, warm and inviting. You feel like you are in Alaska with the art. We were staying on the third floor facing the river and they had firework displays for the guest. It was so nice to watch the fireworks from the winter in your warm room. The room was very clean and the bed was so comfortable. I slept like a baby. We were given complimentary tokens for ice cream from their onsite ice cream parlor. There is dining in the hotel but we did not go so I can't comment on the quality of the food during this particular visit. The hotel is really close to the airport with shuttle service. However, you will need a vehicle to get around town which is not a major obstacle because most everything is relatively close. The staff was amazing to our family. Our vehicle was not properly plugged in and the car was frozen the next morning and would not start. After we realized that we were having vehicle problems, the front desk stepped in and was amazing. After plugging up the car, the grounds personel later gave us a battery jump. Well this all took several hours to get resolved and while we were trying to get my car started again, the front desk offered my family the opportunity to return to our the room, where it was more comfortable, until we got car started. We did not leave until about 5pm that same evening. The hotel did not charge us anything extra for the extra time in the room. They were above and beyond accommodating. I would absolutely recommend this hotel.
Room Tip: I like the upper level of the hotel.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC