“Fabulous Inn .... Except ....”
I spent a night at the Longwood and was generally very happy with the accommodations. The exterior is gorgeous (English country house design) and the location is quite good. It's close to two different branches of the MBTA Green Line and also easy walking distance to Coolidge Corners. There is free on-site parking, free WiFi, and even a living room and kitchen where you can cook if you want to. There's a lovely deck outside in the back which must be very nice when its not winter.
I arrived at 5:30 in the evening and found the office closed. No problem, they had left an envelope with my name on it that contained a room key (yes, they still use real keys) on a table in the entryway. My room (number 35) was on the third floor and it was a walkup. It was a small room (one queen size bed) but it met my needs very well. It was clean, tastefully decorated and generally delightful.
Except ....
In the morning I got up and was going to take a shower. I went into the bathroom and started the water. There was very little water pressure... so much so that the water fell directly from shower head straight down. It was warm, but not hot and it took a long time to get warm (probably because the room was on the third floor). It was sort of like washing yourself in a sink. There really wasn't a practical way to wash my hair there. Good thing too, because the room had no hair dryer.
I realize it's an old building, but this really was a deal breaker for me. Other than the shower, the room was really nice. My guess is that if you are not on the top floor you while probably have a much better experience.
Room Tip: Stay as low as possible
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
23 January 2012
I am sorry for the inconvenience experienced by jahansen with the shower in his room.
The showers at the Longwood Inn have water saver shower heads to help conserve water. They have buttons on them which can be pushed in one direction to shut off the water without turning off the shower valve and then pushed in the other direction to turn the water back to full force. This way someone can lather their hair without the water running unnecessarily and then turn it back on again without having to adjust the temperature. Many people are unaware of this feature.
I assume that a previous guest had turned the water off at the shower head using the button and did not turn it back on again. The housekeepers are supposed to check for this as well as other things when cleaning rooms, but apparently it got missed. As soon as we became aware of the situation the shower was checked and we found that this was what had happened. The button was pushed in the other direction and the water came back on full force. The height of the room from ground level does not really affect the water pressure.
Providing a positive experience to guests is a very high priority for us. I hope that if jahansen comes to the Boston area in the future he will consider staying at the Longwood Inn again.
John Baer
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC