We stayed at the BW for 10 days in July on a family trip. Although our trip was centered around Portland, we chose the BW because it was only about 15 minutes away from the Portland Airport and had the best prices for a two-room suite with kitchenette. The BW is located right next to the Vancouver Mall, a large indoor mall that has a number of stores, restaurants and a food court. Within 5 minutes of the BW are also numerous fast food restaurants, supermarkets, drug stores, etc.
The common areas of the hotel are clean and in good condition. There's adequate parking in the lot, but it got a little crowded over the weekend when the hotel was near capacity. Amenities include an indoor pool, a (small) workout room, a laundry room and a spa/sauna room. The workout room is very small and contains a universal machine, a treadmill, an elliptical and a stationary bike. The room is very small and cramped and the workout machine wasn't working properly for some exercises. Although there are several stations on the machine, only one can be used at a time because there is only one weight stack. During our stay there was no functioning AC in the workout room and it became unbearably hot at times. The pool was relatively small, but appeared clean. It wasn't really long enough to provide any type of lap swimming workout, but was good enough to cool off and relax in. We didn't use the spa/sauna. The laundry room has one washer and one dryer. There is a dispenser in the laundry room that sells detergent, dryer sheets, softener, etc.
We booked the two-room King suite. The room and carpet were very clean and were well-maintained. The beds and pillows (smaller than standard-size) were comfortable. The first room is the combination living room, bedroom, bathroom when you enter the suite. The second room is through a doorway and has its own bathroom. The living room area has a couch, a desk and a coffee table. There was a small microwave and a small refrigerator (no freezer section) and a coffee maker. The TVs were the older CRT-type. Lighting was adequate, with several lamps and wall fixtures throughout the rooms. There is free wireless internet service in the hotel (and a computer and printer in the lobby). There is one AC unit in each of the two rooms and they were a little quirky. On the "high" or "low" settings, the AC in the "master" bedroom would still turn itself off for no apparent reason. The other AC functioned properly. The vents on the AC in the master bedroom also blow directly on the curtains and cause them to flap when the AC is set on "high" -- a little irritating at times. The AC units were pretty quiet.
A complimentary breakfast was served every morning. The menu did not change from day-to-day and consisted generally of waffles, egg patties (not fresh eggs), sausage patties, biscuits, gravy, cold cereals, fruit (banana,apples), toast, bagels, small pastries, milk, coffee, apple and cranberry juice. There is only one self-serve waffle machine which takes about 3 minutes or so for two waffles. During most mornings the wait was too long, so we only had waffles on two of the nine days we stayed at the hotel.
In sum, we were pleasantly surprised with the BW. We had read the previous positive reviews and found them to be accurate. The staff at the hotel were generally pleasant and helpful. The positives would be value, location and cleanliness. We would definitely stay at the BW again and would recommend it to our family and friends.
The only negatives were the "workout room" with the non-functioning AC and the sub-standard workout machine, the quirky AC in our room, a backed-up tub drainl once, and a backed-up toilet on another occasion (I heard other guests saying that their sinks had backed up as well). The AC issue in our room wasn't resolved and we weren't around most of the day so it never became a major issue. The drain/toilet were quickly fixed by the staff. The workout room simply needs to be worked on.
- Also Known As:
- Best Western Plus Vancouver Mall Dr. Hotel And Suites
- Best Western Plus Vancouver Mall Dr. Hotel Vancouver
- Best Western Plus Vancouver Mall Dr. Hotel
- Best Western Vancouver
- Vancouver Best Western
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