I get there after reading a lot of good reviews and the price.
It could be a better stay, but the hotel facilities were not good, the internet service never worked, the toilet was not working properly, to mention some. In addition, this place was under re-modeling.
The room cleaning service was terrible too, they just pick towels and replace with new ones. You can see spider traps in all the room corners.
The TV remote control didn´t work also.
I have been in several hotels of the same class, with way better service and facilities than this one.
Front desk service, very bad also.
I have to say that this was my first and last stay over there.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 November 2011
Dear Guest,
We appreciate you taking the time to advise us of your dissatisfaction. There is never an excuse for providing a valued guest, such as you, with anything less than a perfect experience. I apologize for the inconvenience this has caused you and have taken corrective action to ensure that your mentioned issues will not occur in the future. I sincerely hope you will give us an opportunity in the near future to extend our hospitality.
Susie K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC