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Residence Inn Baltimore White Marsh – reviews, photos

3.0 of 5
4980 Mercantile Rd, Baltimore, MD 21236
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Residence Inn Baltimore White Marsh
Residence Inn Baltimore White Marsh
Residence Inn Baltimore White Marsh
Residence Inn Baltimore White Marsh
Residence Inn Baltimore White Marsh
Residence Inn Baltimore White Marsh
Ranked #31 of 74 hotels in Baltimore
4.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    19
    14
    1
    0
    2
Date Rating
Washington, DC
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
19 helpful votes 19 helpful votes
“Always a nice stay”
4 of 5 stars Reviewed 8 February 2012

Stayed here on a business trip during the week of 2/1/12. The front desk attendance was great - even as I checked in close to 10pm at night! He was courteous and informed me of all that the hotel had to offer (wake up calls, morning breakfast, etc) and also reminded me to have my stay added to my Marriott Rewards account.

The rooms here are always nice and clean. (I've stayed here 3 times before but I'm just now writing a review). They are all suites with the perfect size living area, kitchen, bedroom and bath. The two flat-screen TVs allowed me to watch my favorite shows while in any place in the suite. I've never had an issue with anything during any of my stays here. No loud heating system, no uncomfortable beds, no clogged up shower drains - all the stuff that really turns me off about some other hotels I've stayed in.

I won't hesitate to stay here again.

  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waxhaw, North Carolina
Senior Contributor
27 reviews 27 reviews
Reviews in 23 cities Reviews in 23 cities
39 helpful votes 39 helpful votes
“Great holiday stay!”
4 of 5 stars Reviewed 28 November 2011

Stayed 4 nights over Thanksgiving weekend. The hotel has an excellent breakfast buffet, with scrambled eggs, meat (sausage or turkey canadian bacon), usually breakfast potatoes and pancakes, fruit, yogurt, waffles, donuts, breads, juices. Probably the best Res Inn breakfast I have seen.

Very roomy gathering place, fireplace, pool table near front desk. One night offered a managers reception of chili, soft drinks, beer. Good wifi speed as well.

Stayed in a 2 room suite - the 2 room suites have a 4 setting kitchen with an oven (only a cooktop & microwave in the 1 bedroom suites). Workout facility open 24 hours with one eliptical, all purpose workout machine, two treadmills, multiple free weights. Pool & hottub only open Memorial Day to Labor Day (recommend that management enclose this area - would increase winter stays).

Location next to White Marsh Mall - many shopping & food options. Easy to get in & out of property.

Some problems with efficiency of checkin staff - but overall a great stay.

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, VA
Senior Contributor
27 reviews 27 reviews
Reviews in 19 cities Reviews in 19 cities
31 helpful votes 31 helpful votes
“Clean with good breakfast”
4 of 5 stars Reviewed 23 November 2011 via mobile

Stayed a night in a one bedroom. Room was spacious and clean. The heater didn't warm up the bedroom as much as the living room so we had to keep the bedroom door open to let the warm air pass freely. Was also a very loud hvac unit. Breakfast was good. Lots of food options closeby.

  • Stayed November 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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slc ut
Top Contributor
85 reviews 85 reviews
Reviews in 27 cities Reviews in 27 cities
61 helpful votes 61 helpful votes
“Best Business/Family Hotel In Area”
4 of 5 stars Reviewed 31 October 2011

This hotel has the best dinner and breakfast buffet of all the Hotels that I stay. Outdoor pool is the only one in the area. Outdoor barbeques, fireplace and hot tub really make it a nice place to hang out at night. Most hotels are winding down on the free amenities these guys never skimp! The manager is always around and the staff remembers who you are. They also have the shuttle that takes you over to all the restaurants in the area and picks you up. I have stayed at this property many times and have never been disappointed. Just a great place and make you feel welcome every time.

  • Stayed October 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Washington, D.C.
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“No Wireless Internet”
3 of 5 stars Reviewed 15 September 2011
2
people found this review helpful

As a platinum member of Marriott, I come to expect certain basic things when checking into a hotel, wireless internet in the rooms being one of them. This hotel is conveniently located off I-95 north of Baltimore and is within a block of many chain restaurants and shopping. There's a Bally Total Fitness nearby which is a big plus for me.

The hotel has the standard Residence Inn amenities; free breakfast, manager's reception Monday-Wednesday and free laundry (a pleasant surprise). I paid $165 per night mid week which was relatively high but I was on company travel so I really didn't care.

My biggest gripe is the fact that there is no wireless internet in the rooms. What hotel in this day and age has no wireless internet? As a frequent user of my iPad, I prefer wireless over LAN and this was a big inconvenience. I felt like going to Best Buy and purchasing a $50 router for them as a courtesy. The staff were generally friendly and the rooms were the usual oversized suites that one comes to expect from the Residence Inn brand.

Room Tip: Free laundry and detergent at the front desk
See more room tips
  • Stayed September 2011, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
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Additional Information about Residence Inn Baltimore White Marsh

  • Residence Inn Baltimore
  • Baltimore Residence Inn
Address: 4980 Mercantile Rd, Baltimore, MD 21236
Price range (per night):* INR9,227 - 11,072

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