The hotel is in a great location - close to shopping, food and entertainment! The staff at the desk were very helpful. I did have an issue with my room - it smelled musty due to the a/c unit. I called the desk and was moved immediately to another room. It wasn't fresh smelling but it got better as the a/c started running.
The room was a good size, with a sofa in the sitting area. The internet was free and fast and the bed was very comfortable. The food in the lobby was great and so was the customer service. I believe with a little updating, it would be an amazing hotel.

I was in town for business for two weeks and the Hampton Inn here was fantastic. Extremely friendly staff always greet you when you walk in the door and are willing to help with anything. I had some outgoing mail on my last day and they not only had stamps/envelopes but offered to mail it for me as well. Excellent breakfast available in a cozy little lounge area. A fire pit going outdoors is a nice touch in the cold temps. If you're running late in the morning they even have "breakfast to go" bags at the front desk with fruit, water, muffin and breakfast bar. On Wednesdays there was a complimentary dinner offered. The fitness center had a treadmill, elliptical and two bikes but not to worry because a stay here gives you complimentary access to the Bally's Fitness health club next door! I would highly recommend this place to any traveler!

49 nurses, for a reunion of Franklin Square Nurses Association, and the hotel was so helpful and nice. We could not ask for more. Thanks to all the staff who went out of their way to help us, clean rooms, fresh breakfast. Thank you!!!!!!
Last memory the man at the desk asked us about our reunion and wished us safe travel.
Thank that man ............we left 9/13/2010 @ 9am!!!!!!!!

Rude, threatening, and frankly crazy night desk staff "Angie," who calls on bouncer-like other staff to support her craziness. Do not stay at this hotel if you value your safety, especially if you are are woman. I was a tired, professional, polite, middle-aged woman driver who pulled off Route 95 when driving, tired, late on a Sunday night, to get a room to sleep the rest of the night before continuing my travel. I was denied an available room mid check-in by extremely rude staff. Something very strange was going on in this hotel before I even walked in the door. Note to self: if you walk into an establishment and the staff angrily and irritatingly asks what they can do for you, turn around and walk out immediately, no matter how tired you are...they only get angrier from there once they've a "guest" upon which to take out whatever's bugging them. Truly "incredible" staff - never seen the like before, hope to never encounter such again.