Stayed here a week and our first impression was wonderful. Friendly staff, clean modern hotel, cozy tavern located off lobby, good breakfast. Tavern food was very inconsistent. Ordered the Rachel sandwich the first night and it was remarkable, but when I ordered it 4 nights later I had to throw it out. Great burger, awful chicken fingers. We loved our room with a separate living area - so comfortable that we actually looked forward to coming back to it each night. Desk help was also very inconsistent. Got some really good help and attention some days and incorrect advice and poor service on other days. In the end, we would stay again because at the end of the day, we really did enjoy walking into the warmly decorated modern hotel. This hotel has the potential to be a 5 star - especially considering it's location, but needs to train it's very polite staff to be more efficient, consistent and informed.
