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Holiday Inn Jacksonville - I-95 & Baymeadows – reviews, photos

3.0 of 5
9150 Baymeadows Rd, Jacksonville, FL 32256
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Holiday Inn Jacksonville - I-95 & Baymeadows
Holiday Inn Jacksonville - I-95 & Baymeadows
Holiday Inn Jacksonville - I-95 & Baymeadows
Holiday Inn Jacksonville - I-95 & Baymeadows
Holiday Inn Jacksonville - I-95 & Baymeadows
Holiday Inn Jacksonville - I-95 & Baymeadows
Ranked #101 of 132 hotels in Jacksonville
3.0 of 5 stars 36 Reviews
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36 reviews from our community

    Trip type
Traveller rating
    4
    11
    3
    5
    13
Date Rating
Georgia
Senior Contributor
28 reviews 28 reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
“Worst service ever”
1 of 5 stars Reviewed 5 March 2011
2
people found this review helpful

We had reservations for this hotel for 2 nights, 2 rooms. We booked them 2 months ahead of time. We arrived to check in and Michael at the front desk told us we only had 1 of the rooms for 1 night. We had our reservations with us and he still refused to acknowledge the rooms. We went outside to discuss it and went back in only to be told he would cancel our reservations. How rude, they were already paid for. We were given king suites which was unacceptable because we had 2 grown men with us (sons). They would not give us a double. I had to find someone else to help me and she gave us a room key and we opened it to find someone was already in the room, how embarrassing. We finally got our room only to find out the elevators were broken so we had to carry everything up to the second floor. The restaurant and bar never opened. The carpets were dirty.

On the positive side, the were very comfortable beds and very large rooms, close to restaurants and shopping and right beside I95.

Nobody at this hotel would let us talk to a manager about this. Obviously it does not matter to these people what you book and pay for it you do not get there early they will not guarantee any certain type room they will just put you in one. Be careful of this hotel, staff is horrible, it is such as shame since rooms are big and nice. Did not feel safe after they gave us and several other people keys to other peoples rooms.

  • Stayed March 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask sherry957 about Holiday Inn Jacksonville - I-95 & Baymeadows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boyne City, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Great 3-star hotel”
5 of 5 stars Reviewed 2 January 2011
1
person found this review helpful

This was through a bid on Priceline and I couldn't wish for a better hotel. It's definitely worthy of 3-stars. Very nice, clean rooms and check-in was quick and friendly. WiFi in room is excellent and the fridge/microwave is a nice convenience. Quick access to I-95.

I would definitely stay here again and wouldn't hesitate to recommend to family and friends.

  • Stayed January 2011, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask fwulfers about Holiday Inn Jacksonville - I-95 & Baymeadows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coral Springs, Florida
Top Contributor
61 reviews 61 reviews
Reviews in 28 cities Reviews in 28 cities
49 helpful votes 49 helpful votes
“Surly staff, dirty carpets, loud patrons, and not enough cribs....”
1 of 5 stars Reviewed 25 October 2010

We recently stayed here with our three young children. Before we arrived, we called up to get two cribs put in our room. We were told that wouldn't be a problem.

So, we left South Florida without a Pack-and-Play.

When we arrived, I asked if they had put the cribs in our room. The surly front-desk worker told me no and he went to the back to get me the cribs. He came back with only one and told me that was all they have. He said we could check back the next day for more.

So, my poor infant had to sleep on the floor (she would have rolled off the bed) while my six-month old slept in the only crib.

The next day, we again asked for an additional crib. An even more surly front-desk person told us that the hotel only had one other crib (only 2 cribs for a 200+ room hotel????!) and that it was taken for the rest of the weekend.

When we told the front desk person that we were promised cribs and we would have brought our own had we only known, she became defensive and natsy. Oh well.

Still, the worst part of the stay was the dirty carpets. After the first night, we were putting our kids to bed when we noticed their little feet were black from the dirty carpet. During the rest of the stay, we kept socks on them while in the room -- each night the socks were filthy.

To make matters worse, the hotel had a large wedding on one night. Drunken patrons were singing and yelling in the halls most of the evening.

This simply wasn't a good hotel.

  • Stayed October 2010, travelled with family
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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“great stay for a great price”
4 of 5 stars Reviewed 16 June 2010

After I booked my stay at this hotel through priceline and read the reviews, I was really dreading staying at this hotel. But after checking in and seeing the room, I was pleasantly surprised to find that my room was nicely furnished and had a top-notched recently renovated bathroom. The room and bedding were clean and the fridge and small microwave were convenient for me and my family. I would definitely stay here again and do think that we received a great deal for the $35 that we bid on it through priceline. I did not use the free wi-fi so I can't comment on it.

  • Stayed June 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask h20ox about Holiday Inn Jacksonville - I-95 & Baymeadows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington IL
Senior Contributor
49 reviews 49 reviews
Reviews in 33 cities Reviews in 33 cities
16 helpful votes 16 helpful votes
“A Refurb that Works”
4 of 5 stars Reviewed 12 June 2010

I travel to Jax regularly both for family visits and business. I had purposely avoided this hotel over the years because of reputation based on opinions of business associates and it seemed to have fallen on hard times like other older Holiday Inn properties. Recently this hotel underwent a major overhaul and instead of the usual nice lobby but tacky rooms, this one works. We stayed here because it was a Priority Club Point Stretcher hotel and we were please that we did. Beds were comfortable; rooms were quiet; and the pool and jacuzzi were nice and clean. At any rate below $80 this is a nice place to stay. Only real negative was absolutely no view ... either interstate or gas station.
Staff was attentive, knowledgeable and helpful.

  • Stayed May 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn Jacksonville - I-95 & Baymeadows

  • Jacksonville Holiday Inn
  • Holiday Inn Jacksonville
Address: 9150 Baymeadows Rd, Jacksonville, FL 32256
Price range (per night):* INR5,256 - 7,046

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