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Howard Johnson Inn and Suites Jacksonville – reviews, photos


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69% Recommend
4.0 of 5 stars 26 reviews
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All (26)
[ Date ] [ Rating ]
Paradise

Howard Johnson Inn and Suites Jacksonville

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5 of 5 stars
shay1284   1 contribution
Newark, NJ
27 Jun 2009 | Trip type: Business, Family

This hotel is absolutely amazing. I came to stay only for the weekend with my husband, 4 children and nephew, but becasue of the outstanding service we stayed for an entire week. The check in clerks were exceptional, very detail oriented and really cared about making your stay wonderful. The rooms were immaculant,. Housekeeping does an excellent job to make it seem as it looks on the 1st day you checked in. The owners take care of the customers and the property. I have seen them clean rooms and even clean the pool. Where would you see this no where. they are family owned and remembers every guest name . They treat you better than family and I can not wait to return. Trust me you will never want to go home. Best sleep I ever had and you will too.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Travelled with Family with Young Children
  • Member since 27 June 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR2,679 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The bed was comfortable!

Howard Johnson Inn and Suites Jacksonville

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4 of 5 stars
Rollingsixxes   1 contribution
Savannah, GA
22 Apr 2009 | Trip type: Couples

As a surprise my fiance took me to Jacksonville for my birthday. We arrived very late and had to check-in at the outside window which was a bit awkward. The clerk was odd, but friendly and soft spoken. We got to our room and it was clean and on the third level. I enjoyed the location of the room very much. The bed was unbelievably comfortable. I want to come back to Jacksonville and stay in the same room just to sleep in that bed. I would definitely stay here again!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Travelled with With Spouse/Partner
  • Age group 25-34
  • Member since 22 April 2009
  • Would you recommend this hotel to a friend? Yes
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Management response from Peter Nielsen, Owner/General Manager
(Management representative)
25 Jun 2009
First of all, thank you for staying at the Howard Johnson Inn & Suites at 4300 Salisbury Road, Jacksonville FL 32216. We are always looking to hear from our guests and to find out what we are doing well, and where we can possibly improve. I'm glad you liked our beds. We have put in new Simmons Beautyrest pillow top beds in the last couple years. We are constantly improving and upgrading our property, and it is nice that it makes a difference. Thank you again for your feedback.

Sincerely,

Peter Nielsen
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Average price*: INR2,679 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The toilets were too low, and the bowl water level too high! All else OK

Howard Johnson Inn and Suites Jacksonville

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3 of 5 stars
Orville36   1 contribution
FL.
20 Apr 2009 | Trip type: Business

The staff was very fine , & with the exception of the toilet ( you could barely wipe one's self without getting you hand wet) everything was to notch.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Travelled with Large Group/Tour
  • Member since 20 April 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Average price*: INR2,679 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice Hotel, Terrible Owner

Howard Johnson Inn and Suites Jacksonville

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2 of 5 stars
witrnsplnt   2 contributions
Georgia
28 Sep 2008 | Trip type: Couples

Never again will we stay at this HoJo, and it is unfortunate because the hotel is indeed very convient to Downtown (was a few minute trip), the hotel was clean and the staff is very friendly. However the owner is aweful and made what could have been a great travel experience one in which I find myself writing this review. Normally, when there is an issue, it is the owner who makes everything right. Oddly, the owner had made an error in assigning our room in the hotel, and it was the staff who had to tactfully calm her (the owner) down, after she tried to blame us for her error. We fully disclosed the members of our party not only during the booking process (we had this in writing-and the front desk confirmed this), but also disclosed everything at check in. After the owner, who basically chased us down and after questioning us repeatedly and telling us that we were not being truthful, was proven to be in the wrong, refused to appologize for her error, and even decided to again take another jab at us about it when we saw her the next day. Unfortunate indeed, as she has wonderful staff and actually a very nice hotel, but this was un-called for in our opinion, and unacceptable for future stays in the Jacksonville area, of which we travel to quite frequently.

  • Liked — Front desk staff was wonderful.
  • Disliked — Owner is unprofessional and needs some serious customer service training.
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Personal event (wedding, ...)
  • Travelled with Spouse / significant other
  • Age group 35-49
  • Member since 17 August 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young Singles, An Amazing Honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older Travellers, Great pool scene, pet owners, Families with Small Children, Families with Teenagers, tourists
  • I selected this hotel as a top choice for Sporting event
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Average price*: INR2,679 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good place to stay

Howard Johnson Inn and Suites Jacksonville

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4 of 5 stars
alexmellor   1 contribution
huddersfield
11 Sep 2008 | Trip type: Solo travel

I stayed at this property in early September. It has a mediterranean hacienda feel. The pool is located in the courtyard with the rooms surrounding it on three sides. The set up is such that one can still lie at the pool and get a nice tan.

On the plus side the Hotel is very clean and the staff was very courteous. Breakfast was above average, but the food was fresh. Not that stale stuff you sometimes get. The ROOMS WERE VERY CLEAN !!

The wi-fi worked very well and was free.

The Hotel is close to the St. John's town center. Dave & Buster's is less than a mile away. Close to I-95 easy access to downtown and beaches.

I am a great fan !!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Other
  • Travelled with Solo traveler
  • Age group 25-34
  • Member since 01 March 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Check Rates ABS:HotelCheckRates-d88451?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: INR2,679 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Howard Johnson Inn and Suites Jacksonville Also Known As

  • Howard Johnson Hotel Jacksonville
  • Howard Johnson Jacksonville
  • Jacksonville Howard Johnson
Address: 4300 Salisbury Rd North, Jacksonville, FL 32216
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