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Homewood Suites by Hilton Jacksonville – reviews, photos

3.0 of 5
8737 Baymeadows Road, Jacksonville, FL 32256
Hotel amenities
Homewood Suites by Hilton Jacksonville
Homewood Suites by Hilton Jacksonville
Homewood Suites by Hilton Jacksonville
Homewood Suites by Hilton Jacksonville
Homewood Suites by Hilton Jacksonville
Homewood Suites by Hilton Jacksonville
Ranked #43 of 132 hotels in Jacksonville
4.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    22
    12
    10
    6
    7
Date Rating
Staten Island, NY
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
13 helpful votes 13 helpful votes
“Great stay, Great Price, Great Service”
5 of 5 stars Reviewed 12 February 2012

Wonderful staff, all the way around. Every night, every shift! I have 3 out of the 4 names
of the personell that were on shift, let me just than Samuel Hussey, Melissa Elgersma, John Grand Gerard for making every request happen. Rarely do I go to a hotel, and find awesome service over the phone, and in person. Thank you for taking good care of me on my business trip!

Room Tip: 425 was mostly quiet
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Smtlr614 about Homewood Suites by Hilton Jacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
14 February 2012
Dear Smtlr14,

Thank you for choosing our hotel for your lodging needs while in Jacksonville, FL. My Team and I take great pride in providing every guest with exceptional service before, during and after their stay if needed.

Thank you for your very kind comments; they will be shared with the Team during our next morning Huddle.

Sincerely,

Russell Brown
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Indiana
Top Contributor
69 reviews 69 reviews
Reviews in 48 cities Reviews in 48 cities
54 helpful votes 54 helpful votes
“Excellent Homewood Suites”
5 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Selected this hotel because we love Homewood Suites and the location was easy from I 95. The room was perfect. Hotel personnel were helpful and friendly. Breakfast included a nice variety of hot and cold selections nicely presented. We would definitely stay here again and recommend to friends.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask hoosierhiker about Homewood Suites by Hilton Jacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
1 February 2012
Dear Hoosierhiker,

Thank you for your very nice review and kind words about my Team. We are very proud of our hotel and take great pride in offering service beyond our guest's expectations.

Thank you for choosing our hotel for your lodging needs in Jacksonville, FL.

Sincerely,

Russell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hernando, FL (ex-new yorker)
Top Contributor
64 reviews 64 reviews
Reviews in 36 cities Reviews in 36 cities
31 helpful votes 31 helpful votes
“Extremely pleased”
5 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

This hotel exceeded all our expectations! We needed a two BR suite with one walk in shower for a 93 year old. The check in was very cordial and accomodating. The room
was very clean and the beds and pillows were fantastic! The hotel is just off I 95 and close to all shopping and restaurants. They provide an excellent nightly meal which was home cooked on the premises with wine all of which are free. The free breakfast was also better than most places offer. The weather was bad so we did not use the outdoor pool or jacuzzi.
There is a small fitness center and a business center. We have rebooked this hotel and feel we could not find a better place at the price offered! We would highly recommend this hotel!

Room Tip: Center court rooms are very quiet!
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask edenpt about Homewood Suites by Hilton Jacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
23 January 2012
Dear edenpt,

Thank you for the very nice review and comments, it was a pleasure having you and your family stay with us. We all look forward to your next visit.

Warmest regards,

Russell
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Logan, Ohio
Senior Contributor
23 reviews 23 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Another Great Homewood Suites”
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

We stayed at this hotel while traveling over the holidays. The location is very convenient to I-95. The room was very clean and comfortable, especially the bed - we slept great! The staff were delightful, helpful and hospitable. The price for what you get is excellent. Whether just passing through Jacksonville or staying for multiple days you can't beat the comfort, convenience and price. And, we found a great Chinese Restaurant - Pagoda Chinese, just a couple blocks from the hotel.

Room Tip: First floor rooms are best - no elevators.
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  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Raylo about Homewood Suites by Hilton Jacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
5 January 2012
Dear Raylo,

Thank you for your great review and kind remarks. My staff and I take great pleasure in ensuring every guest has a wonderful experience.
I feel certain you will stay with us again the next time you are in the area. Please poke your head in my office next time around, I would ike to meet you.

Sincerely,

Russell Brown, GM
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Central Florida
Contributor
15 reviews 15 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Comfortable Room and Convenient Location”
3 of 5 stars Reviewed 23 December 2011
2
people found this review helpful

I have enjoyed many Homewood Suites. This hotel offers comfortable room and a convenient location to I-95 and I-295, to businesses and to shopping. The breakfast and evening meals during the week were good as usual and a variety was offered. The only thing that makes me indicate 'Average' versus 'Very Good', is that the rooms are all in two story buildings not connected with the lodge. I prefer all the rooms within the lodge. Also, because of this all of the upstairs rooms were by stairs only. The hotel staff was very friendly and helpful.

  • Stayed November 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Janet4Missions about Homewood Suites by Hilton Jacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russell Brown, General Manager at Homewood Suites by Hilton Jacksonville, responded to this review
25 December 2011
Dear Janet4Missions,

Thank you for choosing our hotel for your recent visit to Jacksonville and for your kind remarks about my Team.
Not all of our suites are located in two story buildings. We have three buildings with suites, two have two stories the third has three stories with interior corridors, electronic door locks on all entries and an elevator; roughly 50% of our suite are in this larger building.
The next time you are visiting Jacksonville, ask for building #3 and you will be placed in the three story building with the elevator.

Sincerely,

Russell Brown, CHA
General Manager
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Additional Information about Homewood Suites by Hilton Jacksonville

  • Hilton Jacksonville
  • Homewood Suites Jacksonville
  • Homewood Jacksonville
  • Jacksonville Homewood
  • Jacksonville Homewood Suites
  • Jacksonville Hilton
Address: 8737 Baymeadows Road, Jacksonville, FL 32256
Price range (per night):* INR5,312 - 7,214

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