The pictures and description are misleading. This was a family trip that turned into a nightmare. We got to the hotel late and found that the hotel was a rundown dump. The lobby was dirty and smelt like something died in it. The room was dark, damp and it too smelt horrible.
There were huge bugs, stray cats and insects all over the place. As we attempted to sleep in the beds after killing all the bugs and sanitizing, we were awakened by large crawling bugs under the sheets and all over the bed. We immediately ran to the office to complain and check out. No manager was on site to talk to. The night attendant checked us out. We had to drive around and be further inconvenienced to look for another place to stay after a 7 hour drive.
We went the very next day to speak with a manager only to be insulted. He wouldn't even give us a check out receipt. He stated they don't do that. He was trying to cover up his tracks but I still have proof. He was rude, disrespectful and didn't offer our money back. I looked at the reviews of this place and they too must have been placed by the staff or manager. The reviews were no way near the actual presentation. I will never use this hotel ever or recommend it to anyone. This hotel should not be in business.
If you make light of this review and take your chances because the rate looks good to you, then don't think I didn't warn you. I am not a liar or out for revenge. Just a very dissatisfied customer looking out for fellow consumers.
If this review could give a rating less than 1, it would be in the negatives!!!!!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC