This place is so close to the airport, you can walk to hotel through parking lot from airport. They will shuttle you either way and take you to nearby River City Market Place for a wide variety of restaurants and stores. The staff is their strong suit. They are ultra friendly, helpful and professional. You don't get any airplane noise. But if you have a loud neighbor in the room next to you, you'll hear them. The beds are comfortable. There's an average pool and scenic little pond. The hot tub is basically mothballed. The convention center is roomy and decent. They give you a free hearty breakfast. The hotel in general looks like it could use a face lift and a good shrubbing. The room service spaced out cleaning a couple of times but got right on it when called. There are some interesting smells here and there if you're a delicate person, it would put you off. They have a microwave, frig and coffee service and free use of laudry machine/dryer. I'd stay there again.

the hotel van is happy to take you places, many restaurants and shops just a mile and a half away. Problem is, they did not come to get me.I called and waited for 45 min for pickup from restaurant. Since it was shift change, I kept getting excuses from front desk. I finally called a taxi to pick me up and take me back to hotel as I had to be at airport at 430 pm and it was already pushing 3 by the time I got picked up. When I called Choice Customer service, tehy informed me that this property's Choice Hotel privledges had been suspended, but did not say why. They did, however, reimburse me the taxi fare I paid. The restaurant at this hotel was not open. They also had broken ice machines on our floor.

In my 40-plus years of travel, this hotel might be the worst place I ever stayed. Dirty and smelly. From our room, you could see something black at bottom of pool below so we checked it out and it was that dirty. There was no "closed" sign but I can't imagine anyone getting into that water. In lobby, signage said eateries open until 11 p.m. but they were never open, day or night. Asked clerk to print out our boarding passes and he said the printer was out of toner. Lobby and hallways were warm. The breakfast buffet was not bad. Will never stay at another Clarion.

I stayed here July 2011 (right now, in fact). On arrival was sent to a room with an A/C unit so loud you could here it in the hall. When I entered, it looked as though I had missed a major party. The room was filthy, bed linen piled in the middle of the bed, and every drawer pulled out. The room temp was 84 degrees in spite of the fact that the thermostat was set on 64. When I got another room (it was late, or I would have left), the A/C worked, but the carpet had numerous white deposits of questionable origin, and was obviously dirty. The bathroom sink and tub were stained and the shower curtain had holes in it. There was no hot water in the shower. When I went down to the "fabulous buffet breakfast from 5:30 to 10:00" at 9:15 am, the restaurant was closed and no food remained. None of the food concessions were open or appeared to have been recently. The place looked deserted. When I went to the "business center" (obviously a regular suite with a couple of computers) there was no paper in the printer. As near as I could tell, I was one of about 4 people here.

This place looks old, poorly kept, and dirty with absolutely NO amenities. While close to the JAX terminal, you would be better off sleeping in the airport itself. Would give this a "minus 5" rating if possible. I travel frequently on business and this is the worst experience I have had in years.