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Courtyard by Marriott Jacksonville Airport/Northeast – reviews, photos

3.0 of 5
14668 Duval Road, Jacksonville, FL 32218
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Courtyard by Marriott Jacksonville Airport/Northeast
Courtyard by Marriott Jacksonville Airport/Northeast
Courtyard by Marriott Jacksonville Airport/Northeast
Courtyard by Marriott Jacksonville Airport/Northeast
Courtyard by Marriott Jacksonville Airport/Northeast
Courtyard by Marriott Jacksonville Airport/Northeast
Ranked #48 of 132 hotels in Jacksonville
4.0 of 5 stars 30 Reviews
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30 reviews from our community

    Trip type
Traveller rating
    8
    12
    7
    0
    3
Date Rating
Edmond, Oklahoma
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Average”
3 of 5 stars Reviewed 26 January 2012

The hotel room was furnished with modern, relatively new furniture. The bathroom and vanity area were updated and in good working order. Everything was very clean and in good order. Housekeeping was very good. The carpet that joined the tile in the bathroom was pulled up and frayed badly, creating a tripping hazard. The biggest issue was the non smoking room had been used by a smoker....the bathroom smelled like an ashtray! Wireless internet in the room did not function. The business center computers worked well and the area was well equipped. The staff was very friendly and helpful.

The ashtray smell was the primary negative in the stay....but such a mistake cannot be overlooked.

  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daleville, Virginia
Senior Contributor
37 reviews 37 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed 23 January 2012
2
people found this review helpful

We have stayed at this hotel several times. I believe it may be the cleanest Courtyard Hotel, that we have visited. Nice , helpful staff ,also.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask reolha about Courtyard by Marriott Jacksonville Airport/Northeast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gainesville
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
7 helpful votes 7 helpful votes
“Decent and covenenient”
4 of 5 stars Reviewed 7 January 2012

Good prices, decent room, shuttle to the airport. I have done this several times with no complaints

Stayed December 2011, travelled solo
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Savannah, Georgia
1 review
“Clean Room, Good Location, Nice Staff”
4 of 5 stars Reviewed 27 October 2011

We used reward points to pay for this, so I can't really speak to the value of it compared to the cost, but I know it wasn't much. The staff were very friendly everything in our room was clean and in order. There's a nice outdoor pool and a hot tub, which was definitely nice and being a former aquatics manager, I can say with authority that the hot tub was pristine. I'll just say, if you need a place to stay, and the price is fair, choose this hotel. In college, I've stayed at some of the "nicest" hotels money can buy, and I think it's a waste because those hotels nickel and dime you for every little thing.

Bottom line: A Great Place to stay if you need a nice clean room.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Placentia, California
Senior Contributor
33 reviews 33 reviews
Reviews in 23 cities Reviews in 23 cities
112 helpful votes 112 helpful votes
“Good - not great”
3 of 5 stars Reviewed 23 October 2011
1
person found this review helpful

I am a long-time Marriott Rewards member and always look for a Marriott brand while on travel. I recently spent 3 nights at this property primarily because the Residence Inn nearby was already sold out.

As others have mentioned this property is recently renovated and has a very nice lobby and cafe area. The room was also nice and bed was comfortable. The entire property was very clean.

A few pet peeves - nothing that would prevent me from returning again in the future:

1) Check-in was slow. I arrived around 11:30pm and wanted nothing more than to get to my room and sleep. There were 2 guys working - one training the other. Unfortunately the one who was doing the training was not very good to begin with. Oh well - both friendly.

2) I received a USA Today in my room on the first night (nice!), but not the other 2 nights. My last day I went to grab one on my way out (airplane reading) and they did not have any. Again, not a huge deal...

3) I am not a fan of the cafe - waiting in line to order from a cash register as opposed to having waitress service. The selection and quality was ok and the breakfast was reasonably priced.

4) Towels - apparently they were not renovated with the rest of the property. Pretty worn out...

Overall - a solid 3 out of 5. I prefer the Residence Inn near the airport, but would stay here again as an alternative.

  • Stayed October 2011, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Courtyard by Marriott Jacksonville Airport/Northeast

  • Courtyard Jacksonville
  • Courtyard Jacksonville Airport Northeast
  • Jacksonville Marriott
  • Jacksonville Courtyard
Address: 14668 Duval Road, Jacksonville, FL 32218
Price range (per night):* INR5,648 - 8,724

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