We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to BEST WESTERN Jacksonville Airport

BEST WESTERN Jacksonville Airport – reviews, photos

2.5 of 5
1170 Airport Entrance Road, Jacksonville, FL 32218-2402 (Formerly Hampton Inn Jacksonville Airport)
Hotel website
Hotel deals
Hotel amenities
Special offer
1000 Bonus Reward Points
BEST WESTERN Jacksonville Airport
Professional photos
29 traveller photos
Ranked #60 of 132 hotels in Jacksonville
3.5 of 5 stars 87 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

87 reviews from our community

    Trip type
Traveller rating
    33
    25
    10
    9
    10
Date Rating
Rosedale, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Excellent service”
5 of 5 stars Reviewed 9 February 2012

What an excellent hotel to stay at whenever you are cruising. The check in went smoothly and the room was clean too. They took care of the travel to and from the hotel to the Jacksonville Port. All I had to do was bring my bag to the lobby. The hotel clerk, Marissa, was top notch. She was so busy but she took time to tell us about the services they offered. She is an added bonus to this hotel. Cecil, the general manager, made sure we were satisified with every detail of our stay. I didn't have to worry about a thing. They let us leave our vehicle at the hotel for free while we were cruising. The housekeeping personnel was very helpful too. They were waiting on us at the port upon our return. Cecil, the general manager, said he would be there and HE WAS THERE. Whenever I go back to Jacksonville, I will be sure to use this hotel for my stay.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask messvic about BEST WESTERN Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil Grant, General Manager at BEST WESTERN Jacksonville Airport, responded to this review
10 February 2012
Dear Messvic,

Thank for taking the time to write a review for my hotel and also the personal mention. It was a pleasure serving you and your party. One of the codes I try to live by and practice everyday in the hospitality industry is: "100% Guest satisfaction, Every Guest Every Time" and sometimes I do succeed. Once again, thanks for your kind words and if you are ever in the area again I do hope you will chose to stay with us.

Cecil A. Grant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Bluff, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Cruise Package”
5 of 5 stars Reviewed 7 February 2012

I just wanted to compliment Marissa, the desk clerk, how friendly and helpful she was. She is definitely an assest to your motel. I also wanted to say how efficient everything went the day my sister and I was to board the ship for our cruise. Cecil, the GM, was excellent about getting us on our bus and meeting us at the port to take us back to the motel. Thanks again for looking after our car while we were gone on our cruise. I will definitely use your establishment again if I am in the Jacksonville area.

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask ClassyLady57 about BEST WESTERN Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil Grant, General Manager at BEST WESTERN Jacksonville Airport, responded to this review
9 February 2012
Dear ClassyLady57,
Thanks very much for your review on TripAdvisor. I am very delighted to know that you enjoyed your stay with us and would ask that you pass the word to your friends to let them know that if they are ever in this area and need a place to stay we will be happy to have them here.

Again, thanks for yoiur feedback and most of all Thanks for your Business.


Cecil A. Grant,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
1 review
“An overnight stop while traveling.”
4 of 5 stars Reviewed 30 January 2012

This was a very nice stay. Well-kept property. Clean, comfortable room with 2 double beds. Good breakfast. The clerks at the counter were friendly and helpful. Nothing not to like at this property.

Room Tip: This is an airport motel but very close to I-95.
See more room tips
  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask bob s about BEST WESTERN Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil Grant, General Manager at BEST WESTERN Jacksonville Airport, responded to this review
1 February 2012
Dear Bob S,

Thanks for taking the time to critique my property and writing a review. Thanks for the very kind words and I am happy to know that you enjoyed your stay with us. I hope that if you if you are ever in the area again you will choose to stay with us. I would also ask that you pass the word to your friends that might be visiting the Bold New City of The South (Jacksonville, FL) that if they have the need for a hotel room they will stay with us.

Cecil A. Grant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tampa
2 reviews
“Desk Clerk Excellent!”
5 of 5 stars Reviewed 14 January 2012

We were there from the 30th of December 2011 to the 1st of January 2012 and the 6th to the 8th of January 2012. Marissa Johnson, the desk clerk was very helpful and friendly. She made us feel at home.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Carol J about BEST WESTERN Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil Grant, General Manager at BEST WESTERN Jacksonville Airport, responded to this review
19 January 2012
Carol J,

Thanks for your feedback and I will certainly pass on the compliments to Marissa. We constantly try meet and exceed the expectations of our guests.

Once again Thanks.

Cecil A. Grant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“nice but could be much better”
3 of 5 stars Reviewed 22 December 2011

room was stuffy. linen was clean, no signs of bedbugs. Outside lighting poor. Staff cordial

  • Stayed December 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Don S about BEST WESTERN Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil Grant, General Manager at BEST WESTERN Jacksonville Airport, responded to this review
9 January 2012
Dear Don S,

Thanks for taking the time to critique my hotel. Your concerns and input are noted and will be addressed in the best way that I can.

Once again thanks. Hope we will see you again sometime.

Have a Happy New Year.

Cecil A. Grant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed BEST WESTERN Jacksonville Airport also viewed

Hyatt Place Jacksonville Airport
Hyatt Place Jacksonville Airport
4.5 of 5 stars 129 Reviews
Jacksonville, FL
Show Prices ABS:HotelCheckRates-d1231084?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Holiday Inn Express & Suites Jacksonville - Blount Island
Holiday Inn Express & Suites Jacksonville - Blount Island
4.5 of 5 stars 90 Reviews
Jacksonville, FL
Show Prices ABS:HotelCheckRates-d1165021?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Fairfield Inn Jacksonville Airport
Fairfield Inn Jacksonville Airport
4 of 5 stars 44 Reviews
Jacksonville, FL
Show Prices ABS:HotelCheckRates-d88401?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 132 hotels in Jacksonville, ranked by popularity »

Been to BEST WESTERN Jacksonville Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about BEST WESTERN Jacksonville Airport

  • Best Western Jacksonville
  • Jacksonville Best Western
Address: 1170 Airport Entrance Road, Jacksonville, FL 32218-2402 (Formerly Hampton Inn Jacksonville Airport)
Price range (per night):* INR3,299 - 4,026

Owners: What's your side of the story?

If you own or manage BEST WESTERN Jacksonville Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing

Travellers also viewed...

Browse nearby

Hotels (132) | Restaurants (958) | Places to visit (91)
BEST WESTERN Jacksonville Airport
1170 Airport Entrance Road
Jacksonville, FL 32218-2402
Get Directions
What's Nearby:
Click map pins for more information.
Interactive map

Explore Jacksonville

Free Jacksonville Guide

Get your quick guide to the top hotels, restaurants and things to do.
 
Download your guide now!
Get it now

Hotels around Jacksonville

Explore the world
Sightseeing
Restaurants
Hotels
BEST WESTERN Jacksonville Airport
Show the lowest price for this hotel (from our partners)
Show Prices