Arriving late on Sunday evening turned out to be a great choice. We had to leave our original hotel as there were mulitple issues. Upon arriving, we were met by the two kindest front desk reception team members you could ask for. They promptly got us assigned to a room and gave no hassle. Throughout our entire stay, we were greeted by name, appreciated and all requests and issues were PROMPTLY addressed.

31 one of our group stayed at this hotel for 4 days. Not one complaint except one that said their sink stopped up and someone came and fixed the problem. The Breakfast's were great and the X-mas decorations as well as the staff were awesome! Rooms clean and very comfortable. Beds have matresses that are adjustable. The Lounge and bar were very friendly. We all noticed the American Flag that hung in front of the Hotel was tattered and torn. We all complained and the very next day a brand new flag went up!! Thank you Radisson!

This hotel needs alot of work! The room was very very dusty and dirty. The bed was great the tv was still roke the phone was broke the toliet was broke. The staff was great but didnt have any solutions to the problems. I got the room off priceline for 40 a night so it wasnt that bad on my wallet. It shouldnt have the Radisson name on it.

I was in Jacksonville last week for business and booked one night on Hotwire.com for $65. I enjoyed the hotel and needed to extend my stay at the last minute, so I booked another night at the same price. I was assigned a different room and had an unpleasant experience. Because of this, I am going to break my review into two categories: Good night and Bad night

Good night:
- Check in was really easy, the front desk folks were pleasant
- From the outside of the hotel, it looks older, but the lobby looks like it got an upgrade a few years ago
- My room was spacious and had a nice. "home-y" feel

Bad Night:
- My room was DIRTY. The headboard on the bed had oil/grease marks all over it, the sink did not drain and had someone elses hair and toothpaste all over it. I literally did not take a shower because I was afraid that the hotel staff did not clean the shower
- The "sleep number" bed did not work either night. I think that the batteries were dead in both beds.

Overall impression: My first nights stay was GREAT. I left thinking that I'd found a little gem in Jacksonville. My second night stay was absolutely repulsive. I got the very last hotel room when I checked in, and my guess is that the house keeping staff was not prepared for such a large crowd. Would I stay here again?? Probably not. I have not been that impressed with the hotels on Butler Blvd (check out my review of the Hampton Inn).