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Sun Suites Of Jacksonville – reviews, photos

2.0 of 5
8555 Baymeadows Way, Jacksonville, FL 32257
Hotel amenities
Sun Suites Of Jacksonville
Sun Suites Of Jacksonville
Sun Suites Of Jacksonville
Sun Suites Of Jacksonville
Sun Suites Of Jacksonville
Sun Suites Of Jacksonville
Ranked #91 of 132 hotels in Jacksonville
3.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    3
    2
    2
    10
Date Rating
Atlanta, Georgia
1 review
“1.5 Star Rating”
4 of 5 stars Reviewed 28 December 2011

I booked this with Priceline. It is located close to 95 ramp. with traffic lights to help you get in and out. Free Wi-Fi with stay and Quiet, So here is the deal people. This is like any 1 star hotel Plus it has a full size Refrigerator Microwave , an electric top stove, sink and a small two person "kitchen" table. Off from the kitchen is the bathroom. witch is why I give this place the 1.5 star listing because 1 star hotel only give you a small tiny room with a tv and bathroom .

If your looking for a place with bell hops, valet parking and on the site dry cleaning then you will want to go someplace else. However if your tight on budget and want a place better then a 1 star then this place is perfect.

Room Tip: This place as an elevator to all floors.
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  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask E T about Sun Suites Of Jacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun Suites Jacksonville FL General Manager, General Manager at Sun Suites Of Jacksonville, responded to this review
30 December 2011
Thank You for taking the time to respond. We always look for ways to improve the quality of our rooms. We love that you found our free Wi-Fi, stove, refrigerator, and microwave suited your needs so well. We appreciate your business and look forward to having to stay with us again.


Sincerely,

Jason Knox
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
gainesville
1 review
“Friendly staff, service, great location”
4 of 5 stars Reviewed 24 December 2011

I've been weekly customer for 21/2 yrs. Price is great, clean rooms, office and maintenance go above and beyond 2 serve customers. I stay 2/3 days a week and always feel at home...

  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask patrick b about Sun Suites Of Jacksonville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sun Suites Jacksonville FL General Manager, General Manager at Sun Suites Of Jacksonville, responded to this review
28 December 2011
Thank you for taking the time to respond. We value your business and realize you have many options in your lodging choices and really appreciate you choosing to stay with us. We always strive to provide the best service in the industry and make everyone feel at home. We are glad you continue to feel at home here and look forward to continue to provide the service you have come to expect from us.



Sincerely,

Jason Knox-General Manager
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Port Saint Lucie, Florida
1 review
“We would NOT reccommend!!!”
1 of 5 stars Reviewed 7 September 2011

Tip - DO NOT STAY HERE!
We booked this hotel through Hotwire.com. The room had an AWLFUL smell, carpet filthy, drip stains on chair, bedspread visilby dirty, bathroom dirty, AND room was flea infested. I picked the biting germ carriers off, placed them in a cup of water and gave them to the hotel's clerk. She was very apologetic and understanding. Needless to say, we got the heck out of there!

Room Tip: Good for pet owners that don't mind fleas
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  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Ed S about Sun Suites Of Jacksonville
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Sun Suites Jacksonville FL General Manager, Manager at Sun Suites Of Jacksonville, responded to this review
18 October 2011
Dear Guest,

Thank you for bringing this to our attention. First let me say that we are doing deep cleaning and treatment for our rooms as well as keeping pet-specific rooms. This is not our standard and we would love to show this on a future visit. We are working hard to get our rooms to the standards that are expected and look forward to having the chance for a second impression of our property. Thank you for taking the time to respond.

Sincerely,
Jason Knox-General Manager
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Senior Contributor
27 reviews 27 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“shabby facility and rooms, but at least it was quiet”
2 of 5 stars Reviewed 19 August 2011

We arrived at Jax airport late and had trouble finding the hotel so I called at 11:45 PM for directions. Nobody answered the phone!!! I tried again and hit "2" for directions and nobody answered the phone. Yes, 5 times. Eventually we stopped at an IHOP and they were able to direct us to the hotel. Luckily, someone was there to check us in. The first room they gave me was apparently occupied so I tiptoed out and got the clerk to give us another room. The place is very shabby and very well worn but I must say that we did stay the entire week because it was quiet to sleep at night. And of course, extremely inexpensive. However, I won't stay again because it just wasn't clean enough (the carpeting in the room) for me.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bubbleblower about Sun Suites Of Jacksonville
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Benjamin Berger, Manager at Sun Suites Of Jacksonville, responded to this review
24 August 2011
Dear Bubbleblower,


I thank you for the comments and feedback. First let me apologize for the service in regards for the unanswered phone calls, our night staff do occasionally leave the desk to walk the property however we will examine ways to improve this situation. I am very pleased to hear your stay was quiet and you were pleased with the price, we do strive to provide a quiet atmosphere. I would like to apologize for the cleanliness of the hotel we have been addressing this with our staff as well as making some upgrades to our rooms to present the best we can. We would love to have another chance to show you our improvements first hand, if you call me I would love to hear more about your stay and concerns. Thank you for your business.

Sincerely,

Jason Knox
General Manager
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tallahassee
1 review
“Good value”
4 of 5 stars Reviewed 1 May 2011

I recently traveled to Jacksonville from Tallahassee for a business and I happen to stumble upon Sun Suites driving in off the highway for a bite to eat. I was in town for a few days and usually stay in business specific hotels. I am away from business about 30% of the year and have a couple of hotels where I am a prestige member. I grabbed a bite to eat and a drink at the bar and grill located next to Sun suites. I poked my head in because I had never heard of Sun Suites and wanted to see what they were offering. I met a really nice Front desk personnel and she gave me their rates and amenities and took me to a room to show. I was a little set back on the decor of the hotel because it seemed a little out-dated. The rooms have everything you need for an extended stay like a home size fridge(not one of those mini fridge and microwaves) and a stove. I thought I was just going to go to my normal hotel but after speaking with the girl at the front desk she sold me at hello! She had a vibrant attitude and I normally do not boast on service but she was so friendly and happy that I was there I had to give the hotel my business. I cancelled my reservation and stayed! I am happy to note that my two day stay was comfortable and I will return one day to see the smiling faces of Sunsuites again. I cannot give up my normal hotel, but the service I recieved at Sunsuites was memorable, and I hope the girl that helped me knows that she gained her hotel a future customer!

  • Stayed April 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Sun Suites Of Jacksonville

  • Sun Hotel Jacksonville
Address: 8555 Baymeadows Way, Jacksonville, FL 32257
Price range (per night):* INR3,076 - 3,523

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