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Hilton Garden Inn Jacksonville Airport – reviews, photos

2.5 of 5
13503 Ranch Road, Jacksonville, FL 32218
Hotel amenities
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Hilton Garden Inn Jacksonville Airport
Ranked #66 of 132 hotels in Jacksonville
3.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    13
    16
    11
    5
    1
Date Rating
Woodbridge, Canada
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“just off the interstate and minutes to airport”
5 of 5 stars Reviewed 8 February 2012

Flew out of the airport and stayed here on the bookends of a week long vacation to Vegas. Got a good deal to stay two nights plus leave my car in the parking lot the entire week and well worth it. Hotel is very clean and beds were very comfortable. Breakfast selection was excellent and well worth the slightly high price price given the choices and excellent staff service. Couple of restaurants within walking distance including Ruby Tuesday and Walmart just on the other side of the interstate 95 on the same exit.

Stayed July 2011, travelled with family
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Ask hotelforfun about Hilton Garden Inn Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“A Hotel worth staying at!”
4 of 5 stars Reviewed 31 January 2012

I enjoyed my stay here and wanted other people to know about it. Friendly staff on arrival! Great clean room.. comfy bed...... Just a great place to stay at .. there's a strip mall located about 1.3 miles away...great mall to shop.. eat.. watch a movie.. and all on close,distance from hotel. I found a good Mexican authentic restaurant of North main street called Casa something? I forgot lol.. but it was very clean and good food! So at the hotel they have fresh cookies every night.. YUM! Peanut butter.. my favorite.. all in all I have to give it almost 5 stars! Very pleased and u will be also! Oh I found discount rooms for there on Roadsideamerica.com. I saved about 30% ! Enjoy your stay!

Room Tip: Choose king size bed room with a view on fifth floor.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Relaxtoday about Hilton Garden Inn Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Great location but no lounge”
3 of 5 stars Reviewed 17 January 2012

We stayed at the Hilton Garden Inn before our last cruise. The hotel was clean and the location was great. I'm a Gold member and have stayed at quite a few HGI's. After a six hour drive we arrived at the hotel and got settled in. The room was extremely warm even though the city was having a cold snap. We could only keep the temperature at a comfortable level if the fan ran all night. (a bit noisy). I went down to the lounge to get a glass of wine only to find that they do NOT have a lounge. I have never stayed at a HGI that does not have a lounge (usually very basic). They had the spot for it and but the counter was being used for the daily buffet and left empty the rest of the time.

However, what annoyed me was the front desk's response to my request for additional breakfast coupons. While I understand the policy is that Gold and Diamond members get only two coupons it has been my experience at EVERY Hilton property that has paid breakfast that we get enough coupons to cover the number of people in the rooms. When I asked for them the front desk was rude to me in explaining the policy.

I would probably stay at a Homewood or Doubletree on my next stay but would stay here again if there was limited choice.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask duccessoftravel about Hilton Garden Inn Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waycross, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worth our day trip!”
4 of 5 stars Reviewed 16 January 2012

My husband and I used our Honor Points for this one night stay and did not regret it. It was peaceful and clean. We plan to make this our new get-a-way date. It's also very close to a shopping area.

  • Stayed January 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bakeringa about Hilton Garden Inn Jacksonville Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dexter, New York
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Expected better w/ the Hilton Name”
3 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

I left a note w/ the front desk outlining the following.
The a/c was erratic, set at 68 but won't come till 71. then only one setting High and LOUD.
Spa was luke warm.
Bed was both comfortable, but at the same time to high for a handicapped person to get in w/o assistance.
Food at the restaurant was surprisingly good, tasty and HOT.
Try the couples retreat deal we thought we got a great value.
Staff was excellent, friendly and helpful.

  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask KeithA149 about Hilton Garden Inn Jacksonville Airport
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Additional Information about Hilton Garden Inn Jacksonville Airport

  • Hilton Garden Inn Jacksonville
  • Hilton Jacksonville
  • Jacksonville Hilton
Address: 13503 Ranch Road, Jacksonville, FL 32218
Price range (per night):* INR4,530 - 7,661

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