The only perk of this hotel is the proximity to the Mayo Clinic and Hospital. There is no wifi in the hotel (only in the hospital area) and the cabled internet wasn't working. The AC and bathroom fans are LOUD. There were several squirrels that had worked themselves between the walls and made a lot of noise. I pointed this out to the front desk staff and they commented that they knew about it and didn't really consider it a big deal. The breakfast was very nice and it was very convenient to not have to rely on hospital cafeteria food. I'm glad only had to stay 2 nights and that I spent most of the time in the hospital with my relative. I would probably not stay here again.

I stayed here because I attended a conference on the Mayo campus. This would be very convenient if you have an appointment at Mayo or have a family member there. It's connected to the hospital, and while it's a decent walk through the connecting hallway, you don't have to go outside to get to Mayo.

There is no reason to stay here if you're not going to Mayo - there is literally nothing else there. You have to drive to get to anywhere else. There is a fantastic mall just a few minutes away (St Johns Town Center) with lots of places to eat (PF Changs, Maggianos, Cheesecake Factory)

The room itself was great. It was like a mini apartment, which is useful if you need to stay there for awhile - full kitchen with pans, utensils, plates, etc. Full size fridge, oven, microwave, dishwasher. There was a tv in the bedroom and in the main living/sitting area.

There is no restaurant in this hotel, but there's a shuttle to a neighboring hotel that does have one (it wasn't any good though, so I don't recommend that option). Mayo has a cafeteria and the hotel front desk has a few items too (milk, cereal, chips, frozen food, beer, candy, snacks). But with a kitchen in your room and nearby St Johns mall, I don't think this is an issue.

There's no pool here either which seems weird for Florida, but it was not a big deal to me. The fitness center was closed - it looked like they were doing some reconstruction.

The staff here was really helpful. I liked the place a lot. Not recommended for vacationers. Great choice though if you need to be at Mayo.

I recently took my mother-in-law to the Mayo Clinic in Jacksonville and made the mistake of staying at The Inn at the Mayo Clinic Managed by Marriott…and I even called and talked with a night manager before making the decision to stay at this hotel. The advantages of this Marriott hotel are the location with direct indoor access to the Mayo Clinic, wheelchairs for use in the hotel and at the Mayo Clinic, and kitchenettes in every room. The disadvantages of this Marriott hotel are the malfunctioning mechanical systems, poor maintenance, and inadequate management response…more of what I would expect from a Holiday Inn or Red Roof Inn rather than a Marriott hotel…and also don’t expect to sleep in this Marriott hotel! The first night I went to bed early but was then awoken by three fire alarms at approximately 9:00 PM, 10:00 PM, and 11:00 PM…after the first fire alarm I was went to the Lobby and let the firefighters into the building since the night manager could not be found…and after the last fire alarm the alarm system was “shut off” for the night but restarted again with another fire alarm at 7:00 AM (I only got three hours sleep). The second night I went to bed early again but was then awoken by a woman arguing on a cell phone in the courtyard between our room and the Lobby…and when I went to the Lobby to report the problem the night manager did nothing to address this situation. However, this was the night that we also realized that there was a significant problem air conditioner in the closet of the one bedroom suite…basically the air conditioner was “oversized” and very loud…and it would continuously cycle on and off if you closed the bedroom door…and also maintained the temperature at 66F regardless of the thermostat…eventually to sleep we had to turn off the air conditioner and awoke early in the morning when the room became very warm (I only got six hours sleep). The third night I went to bed early again but was awoken by a problem with the refrigerator which was making a very loud noise which only stopped when I unplugged the refrigerator so I could get some sleep (finally got eight hours sleep)…I reported these problems to maintenance in the morning and was told, “We get a lot of complaints on the air conditioners.” Lastly, I chose this Marriott hotel because of the location and the complimentary breakfast…but although the complimentary breakfast looked great it was basically made with cheap generic food that had no taste…the only thing I would recommend eating would be the donuts, hard boiled eggs, bananas, apples, yogurt, and milk…and don’t try the waffles, oatmeal, bread, bagels, grits, and coffee. In conclusion, if you have to stay at this Marriot hotel I recommend that you request a studio room to minimize the problem with the air conditioner, bring your own breakfast foods to supplement the complimentary breakfast, and call Marriot Customer Service at --- if you have any problems…and if you don’t believe my review is accurate please request Suite 123 and see if you have a better experience…definitely not what I expected for $190/Night.

Called Marriott nat'l reservations 1 wk prior to planned 4 night stay. i was told "all rooms booked except 2 room suites @ $230+tax". I booked the stay because this property offers an indoor, Air Conditioned walkway to the Mayo Clinic/Hospital and my wife is in a wheelchair . . . . . . Reservations person attempted to get me to book at Mariott Courtyard (.2 mile from Mayo Clinic) @$159 per night).

When I arrived at the hotel I complained about the $230 rate and was immediatly given a large 2 bed room with kitchen for much less money! I need to STRESS that everyone at the property was extremely helpful, just the nat'l reservation person was dishonest.

I believe that this Inn is owned by Mayo Clinic and managed by Marriott while Marriott Courtyard (.2 mile away) is more profitable to Marriott Corp. I doubt Mayo Clinic Administration is aware of this dishonesty on the part of their management service . . . .

I recommend this property to anyone but DON'T got thru national Marriott reservations!