The facilities here are fairly average, but my room was a double-queen with a suite-like sitting area with sink and microwave. Super comfy bed too! The free continental breakfast is the typical fare, nothing to cheer about, but it's free after all.

I had a room near the guest laundry on the 4th floor. The smell coming from the laundry polluted the hallway and then my room whenever I would run the bathroom exhaust.
The wireless network was very slow at times.
However the sausage gravy and biscuits and the cinnamon rolls served at breakfast were great, as was the breakfast hostess!

I stayed here for 3 nights while working in the area. The hotel was very nice, beds were comfortable, location was good, and I would recommend it to others who are traveling to the area.

Mayaruinsonly
Destination Expert - Guatemala

Quick Points:
*Newer Property-or least well maintained
*Clean and comfy rooms
*Amazing bedding
*Free Breakfast
*Proximity to good casual Italian
*Poor or mixed internet
*Customer service good (based on my experience)

At check-in I was very pleased. I was upgraded to a Suite-being I am a VERY loyal member of their priority club-given an gift bag w/popcorn and a few waters. I was pointed to the fresh cookies in the lobby and so I was feeling very welcome.

The room was near perfect. The beds were amazing. Fridge and Micro-awesome!!! Couch, I won't use, but it's nice...bathroom was new, clean and the room itself was large (remember I was in the suite).

The pool (I went for a quick dip) was smallish but outdoors (which is the only way to be imo) and while it's not heated, it's very nice. I would guess that after November it's probably of no help since I went in today and it was fairly cool-most people wouldn't brave it-but I like it on the colder side.

As for the area, there is an awesome casual Italian restaurant...Perardi's. Had them deliver me the Italian sampler and some garlic knots. Best inexpensive meal I have had while traveling in many years!!!

There is a supermarket, a liquor store and a few other things in the plaza. Can't review them cause I haven't been yet.

The downsides:

The cable signal was a little mixed. It was given me some issues on some channels...it wasn't bad enough to complain, but bad enough to make me change the channel. Then there is the internet. Oh my god it sucks. There seem to be at least a half dozen relays or what have you. Some are useless, and some are just week. If your patient, you can probably check your email. You may even be able to stream something (painfully slow) for 30 seconds...but I wouldn't count on this. What's more the guy at the desk warned me in a roundabout way... which begs the question, if you know it sucks, why not fix the issue. This is an area where the average customer is staying for work.

If your coming here for relaxation and internet is not an issue, then I wouldn't hesitate. If internet is real important, I would suggest staying in one of the neighboring hotels-well at least reading their reviews.

Overall I have to give this place a B. If the internet worked I would give it an A.