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Quality Inn & Suites – reviews, photos

2.5 of 5
1496 E. Santa Fe Ave., Grants, NM 87020 (Formerly Holiday Inn Express)
Hotel amenities
Quality Inn & Suites
Ranked #3 of 11 hotels in Grants
3.5 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    5
    4
    3
    1
    3
Date Rating
Omaha, Nebraska
1 review
1 helpful vote 1 helpful vote
“nothing nice to say...”
1 of 5 stars Reviewed 27 January 2011
1
person found this review helpful

Came to this hotel on Business. However, Checked out early and cut business short due to ridiculous staff and accommodations! The staff was very unprofessional and inappropriate. They were talking about other customers who had checked in prior to me. When I walked up they continued their conversation until I said "excuse me".. Lady rolled her eyes and asked how she could help me. A bit disgruntled, I still checked in. When I got to my room, I about vomited. The hall smelled of mold and bleach. With the smell of bleach that strong, you would think the room would be SPOTLESS... NEGATIVE!! There was dried blood on and down the toilet... Along with soiled sheets. I think they just sprayed fabreze after the last customer checked out. there was smashed pizza under the bed, and it was a bit fuzzy. I asked for a new room and they were not very hospitable. They asked me to wait while they cleaned mine. Needless to say, the bedbugs are what got me to check out! Still, not what I would even pay $5 for. STAY AWAY... I highly suggest!!!

  • Stayed January 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask tk0n about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Springfield, Illinois
1 review
1 helpful vote 1 helpful vote
“HORRIBLE”
1 of 5 stars Reviewed 27 January 2011
1
person found this review helpful

I travel often for business and often stay at economy hotels but, have never experienced anything like this....

It was about 11pm when I checked into my room. I was tired and ready to fall asleep. I layed my coat down and took of my shoes. Immediately fleas started jumping all over my white socks!!! I mean at least 30 fleas on each sock!!

The hotel staff moved me to another room. Smelled of smoke!! The walls were nearly yellow... I suffered through the stinch at least no fleas! I went to get in the shower (the water was nice and hot) Bath tub started filling up because of a massive blonde hair ball wrapped around the drain.



This hotel is disgusting. The hotel staff didnt care about the complaints. They charged my credit card for a suite!! LOL GET REAL!!! STAY AWAY FROM THIS PROPERTY!

  • Stayed January 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask FLtoIL about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Salt Lake City, Utah
1 review
“Very pleasant stay”
4 of 5 stars Reviewed 16 November 2010

Very pleasant stay with nice amenities. Has a nice large selection of breakfast items. I was on the top floor facing north. My stay was quiet the entire time. Each room has a 4.0 cu.ft. frig,, microwave, hair dryer, and a tea/coffee maker. Each room also has Wii Fi high speed internet access. The rooms have the new LCD TV's or the 23" conventional TV with cable including free HBO. Each room comes with a dining table plus a dinette table that one can use for your computer or desk. You can relax in the pool or jacuzzi. There is an exercise room with a cycle machine and walking machine while you watch TV. The premises are monitored thru-out with security cameras. There is a public computer one can use with internet access if you didnt bring yours from home.
There are several restaurants within walking distance of the motel. There is a SuperWalmart one-half mile away.

  • Stayed November 2010, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask new2nm about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Louisiana
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Great everything!”
5 of 5 stars Reviewed 14 April 2010

-Easy to get to off I-40
-Rooms: Spacious, clean, comfortable. Slept 5 in a double queen with plenty of room to move around in room.
-Accepts pets
-Pool, hot tub, and pool area: Heated, indoor, and wonderful!!! Very clean, towels available in pool area.
-Continental Breakfast: Adequate, great for the teenage boys
-Staff: Very friendly and helpful
-Location: Safe area, lighted parking lot with plenty of space

  • Stayed April 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Patinla about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Utah
Contributor
20 reviews 20 reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
“OK hotel near excellent restaurant”
3 of 5 stars Reviewed 21 January 2010

We had an accessible room that had a bathtub, not a roll-in shower. Room was clean and well equipped, but the real find was a local Mexican restaurant called La Cafecita. A good reason to stop in Grants, New Mexico.

  • Stayed January 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask ramblingranny about Quality Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Quality Inn & Suites

  • Holiday Inn Grants
  • Grants Holiday Inn
Address: 1496 E. Santa Fe Ave., Grants, NM 87020 (Formerly Holiday Inn Express)
Price range (per night):* INR5,704 - 6,319

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