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Hilton Garden Inn Gettysburg – reviews, photos

3.0 of 5
1061 York St,, Gettysburg, PA 17325
Hotel amenities
Hilton Garden Inn Gettysburg
Ranked #8 of 26 hotels in Gettysburg
4.0 of 5 stars 168 Reviews
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168 reviews from our community

What travellers say about this hotel
  • Very nice(8)
  • Front desk staff(4)
  • Indoor pool(3)
  • Grocery store(3)
Traveller rating
    78
    58
    19
    7
    6
Only show reviews for Family (57) | Couples (48) | Business (17)
Date Rating
Blue Bell, Pennsylvania
1 review
1 helpful vote 1 helpful vote
“Awesome place to stay with the family”
5 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

We stayed there recently during a long weekend. We had planned to go skiing at Liberty Mountain - which is only 15 - 20 mins away. The customer service was great. The hot breakfast is a treat - the kids loved the french toasts :)
THe hotel is very clean and look brand new - so well kept.
Its close to the movie theatres and downtown restaurants - which was nice.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PaiMehta about Hilton Garden Inn Gettysburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Turley, Director of Sales at Hilton Garden Inn Gettysburg, responded to this review
29 February 2012
Thank you so much for sharing your experience! Our staff prides itself on maintaining the hotel in "like new" conditions! Hilton regularly inspections hotels randomly up to 3 times a year and every inspection our Housekeeping and Maintenance team receive "OUTSTANDING" scores on overall condition and cleanliness of the hotel.

We certainly look forward to seeing you again soon!
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Blue Ball, Pennsylvania
Senior Contributor
33 reviews 33 reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“An average stay”
3 of 5 stars Reviewed 14 January 2012

For Gettysburg, the price was reasonable, the location was good, the service was acceptable. The staff seemed a little confused most of the time but they were friendly and helpful. The breakfast buffet was average. This is a great hotel if you just need a place to sleep between running from activity to activity.

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask 5kulpstravelling about Hilton Garden Inn Gettysburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Turley, Director of Sales at Hilton Garden Inn Gettysburg, responded to this review
29 February 2012
Thank you so much for sharing your experience! I am glad to see you had an overall pleasant experience. I'm sorry to see that you felt the staff had moments of confusion in their duties and I would be interested in exploring more details with you if you would like to contact me directly at Christina.Turley@Hilton.com

Thank you so much!
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Waterloo, Canada
Top Contributor
147 reviews 147 reviews
Reviews in 98 cities Reviews in 98 cities
54 helpful votes 54 helpful votes
“An ideal hotel for business travel”
4 of 5 stars Reviewed 12 January 2012

Everything about this hotel is nice, the way a good business travel hotel should be. Nice rooms, nice lobby, good breakfast, nice beds, fast internet. 8/10

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask bensagle about Hilton Garden Inn Gettysburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christina Turley, Director of Sales at Hilton Garden Inn Gettysburg, responded to this review
29 February 2012
Thank you so much for staying with us and sharing your experience. Hilton Garden Inn's were designed for both leisure and business travelers. We offer complimentary internet access, extended hours on our pool/spa and fitness center, complimentary 24 hour use of our business center and have an on-site restaurant open for breakfast, dinner and drinks! Ideal for any traveler! We look forward to seein you again soon!
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DC
Contributor
19 reviews 19 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Nice stay in comfortable room but nothing remarkable”
3 of 5 stars Reviewed 22 December 2011
1
person found this review helpful

We had a pleasant stay and found the hotel to be clean and accommodating but nothing was remarkable.The hotel is not in walking distance to much (it is located along a divided highway) but it does share a parking lot with a grocery store. I would stay here again if I couldn't get a room in Gettysburg (so that things would be in walking distance).

Stayed July 2011, travelled with friends
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Ask WorldTraveller27 about Hilton Garden Inn Gettysburg
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Christina Turley, Director of Sales at Hilton Garden Inn Gettysburg, responded to this review
26 December 2011
Thank you for staying with us! We are glad you had an enjoyable stay! We are only 1.3 miles from downtown Gettysburg. Although we are not located directly in the Historic part of town, we do offer free parking and the Gettysburg Freedom Transit Trolley system picks up free in the complex we sit in. A great way to see Gettysburg without the hassle of finding parking! We do hope you stay with us again in the future and we certainly appreciate that you shared your experience here with others.
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Philadelphia
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
20 helpful votes 20 helpful votes
“Disgruntled Staff Member Make Them Average”
3 of 5 stars Reviewed 20 December 2011
4
people found this review helpful

Let me start by saying that I am on a quick overnight business trip sitting on the bed writing this review. The hotel is nice enough - clean and quiet. Check in was easy and the desk clerk was pleasant. I had to write this review because I find myself very disturbed by a comment made by the young woman who just delivered my room service. When ordering my food I noticed that there is an 18% service charge and a $2.00 delivery charge - no problem. When the woman delivered my food I said to her that I understand that tip is built into the bill, I signed my name and said thank you. She kinda looked at me like I was crazy which I didn't appreciate but whatever. I walked her to the door and said thank you again and goodnight. She had the audacity to look at me and say I would have a good night if I was paid more. Ummm, what does that have to do with me I thought. I did an awkward chuckle, closed the door and was on the phone shortly thereafter making a call to the manager (who left for the evening).

At the time of the delivery I was reviewing resumes for a customer relations position and thinking about the qualities I like to see in candidates and what I don't like. I need people who understand that it really is all about the customer and their experience. That woman could never work for me. This woman really needs to understand that customers don't want to hear your crap - complain to your co-workers or your friends. As a customer I did my part, I paid for a service and treated you with respect. Now do your part and deliver the service with a smile. If you feel like your underpaid do something about it - this is the land of the free after all. I am a huge Hilton fan, I've made Diamond status every year for several years and I'm never staying here again. It's difficult enough traveling solo and being away from family. I'll be darned if I'm going to be made to feel terrible at hotels that I choose to stay at.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Christina Turley, Director of Sales at Hilton Garden Inn Gettysburg, responded to this review
26 December 2011
Thank you so very much for sharing your experience with us. We greatly apologize that you had this experience. This is not the reflection we wish you to have on our hotel or the Hilton Brand. We would greatly appreciate the opportunity to speak with you personally about your experience... if you would be inclined to contact me at the hotel at 717.334.2040 or via email at Christina.Turley@hilton.com

Our staff does take pride in their work and many team members have been here for many years. We have many returning guests based solely one the treatment they receive from our staff and the family feel we have here. We have addressed this concern however with the particular team member on that evening and again, greatly apologize for your experience. We are pleased however that the other parts of your staff were comfortable and enjoyable.
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Additional Information about Hilton Garden Inn Gettysburg

  • Gettysburg Hilton Garden Inn
  • Hilton Gettysburg
  • Gettysburg Hilton
Address: 1061 York St,, Gettysburg, PA 17325
Price range (per night):* INR7,941 - 12,135

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