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Courtyard West Orange – reviews, photos

3.0 of 5
8 Rooney Circle, West Orange, NJ 07052
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Courtyard West Orange
Ranked #4 of 4 hotels in West Orange
3.5 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    9
    11
    7
    3
    3
Date Rating
Illinois, USA
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Just what we needed!”
3 of 5 stars Reviewed 13 January 2012

I was attending a reunion in Montclair with several of my former classmates and this hotel had been chosen for us. There was a wonderful lobby complete with fireplace and comfy sofas where we got together in the evening. Fortunately, I had a room in the back so I was not subjected to the noise from Prospect Avenue or the mall. The only bad thing is there is very little parking in the front of the hotel. Lots of parking in the back which was quite dark and NO back door into the hotel. Would I stay here again-probably.

  • Stayed September 2011, travelled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask kilkee about Courtyard West Orange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mike boyle, General Manager at Courtyard West Orange, responded to this review
25 May 2012
Thanks very much for your comments on your recent stay. We are pleased to see that you had a comfortable visit with us. We value your input and share the information you provide with our staff as we are constantly striving for superior customer service with each one of our guests. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maryland
Top Contributor
61 reviews 61 reviews
Reviews in 40 cities Reviews in 40 cities
29 helpful votes 29 helpful votes
“A work in progress...”
3 of 5 stars Reviewed 10 December 2011

First, the front desk staff is great. The know the area and make great recommendations. The hotel is in the midst of an upgrade to the new Courtyard look and feel. I had a room that was done, very nice. Gym was about average for a place this size.

  • Stayed December 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask leroyk about Courtyard West Orange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedford, New Hampshire
Contributor
16 reviews 16 reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Getting tired!”
3 of 5 stars Reviewed 26 November 2011

We have stayed at this hotel over the years and, sadly, have watched it deteriorate year after year. Having said that, the staff is very friendly and focused on customer service. I was greeted by a "good morning" or "good evening" by each and every staff member. I think they are really trying to create a warm atmosphere. The hotel is going through some renovation, so I'm hopeful that the upgrades to the bar and eating area will help. They really should focus on the rooms. Carpeting, walls, bedding in need of repair. All in all, I would recommend this hotel for location and easy access to restaurants, shopping and major highways.

Room Tip: Ask for a room that does NOT face the major road in the front. Parking is a premium; you may need to...
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  • Stayed November 2011, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rlc_1210 about Courtyard West Orange
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Senior Contributor
24 reviews 24 reviews
Reviews in 6 cities Reviews in 6 cities
“Missing Gold Earings”
3 of 5 stars Reviewed 9 November 2011

We spent the weekend here for a wedding at the highlawn pavillion (about a $15 cab ride) for a wedding and the place was really clean and tidy. Before leaving our room we placed do not disturb sign on our door knob becasue we left the Ipad out and jewlery out. Upon arrival our bed was made and the towels were changed the do not disturb sign was back inside the room. :? we found that a pair of small gold earing were missing HOWEVER - The bed was comfortable, breakfast was a little pricey for your regular continetal deal and location was cool, theres a movie theather near by and a little mall with panera bread - TGIF- dress barn and a couple of other stores, theres also a small pool and hot tub. The bathroom was clean, and overall a good stay if you forget the mishap with the earings. Will not be staying here again how ever!

  • Stayed November 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boston
Contributor
15 reviews 15 reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
“Take it or leave it.”
3 of 5 stars Reviewed 28 July 2011
1
person found this review helpful

We stayed here with the kids for a wedding. Location is pretty good, right next to a little shopping center and grocery store.
The staff was very helpful, accommodating and friendly. Really liked the many folks at the front desk.
The hotel itself is in a bit of disrepair. The elevator button panel looked kicked in and our slider in our room wouldn't close all the way.. Not to mention the screen was destroyed and leaned up against the slider itself.

TV was a nice LCD, but for the life of me I cannot figure out the purpose of an HDTV if the hotel is going to pump junk Std definition signal to it. Looks ugly. Room had a slight odor and the cushions of the easy chair were removed to reveal old french fries, dirt and disgusting unknown contents. The cleaning staff really need to move the beds and vacuum, and remove the cushions and vacuum as well. Not just do the quick vacuum and wipe down. Its clear this place needs top to bottom cleaning and repair.

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard West Orange

  • West Orange Courtyard
Address: 8 Rooney Circle, West Orange, NJ 07052
Price range (per night):* INR10,904 - 11,240

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