We stayed here while on our walk across the country, with the Great American Walkabout. It was an incredible place, and the customer service was the best we'd seen on the whole trip. The staff is incredibly friendly and courteous, they really made us feel like celebrities.
The hotel is much larger than it looks from the outside, the rooms are spacious, and the banquet halls expansive. Every thing about the place just screamed high class, stylish, and welcoming. The beds were exceptionally comfortable, and I had one of the best night's sleep I'd had there. Normally I don't wake up early, but I got so much quality rest, I was up before dark!
The rooms were immaculately clean, and the big flat screen tv and wifi made for a nice relaxing evening. It was raining while we were there, so we didn't check out the pool, and I didn't notice the fitness center. There was a business center with two computers and a color printer, which is a nice plus. The continental breakfast was above average, fruit, yogurt; but they had a waffle maker and fresh strawberries and whipped cream. In the evening, they had a guest reception, which some complimentary pupus and $1 beer and wine.
There is also a fine dining restaurant attached, though we did not eat there.
They are only about 20 miles or so from New York city, so this is really a great place to stay to get out of the city. New York prices are ridiculous and there services are usually terrible, this is an amazing hotel right outside the city in New Jersey that offers exceptional service and lodging for less than you would pay for a cheap hotel in NYC. Their website is www.thewilshiregrandhotel.com and their phone number is 973-731-7007.
If you stay with them, please let them know that the guys from "The Great American Walkabout" recommended you, Im sure they would be delighted to hear that!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 December 2011
Dear Walkabout2011,
We are delighted that we were able to take part in your Great American Walkabout with you and I thank you for posting your kind comments & memorable observations! The fact that you are a Senior Contributor with TripAdvisor with twenty six reviews under your belt tells me you know great hotel service. We continue to strive for perfection and I thank you for acknowledging our effort. This is why we remain # 1 in West Orange with our TripAdvisor clientele.
Sincerely,
Ed Reagoso, general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC