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Hampton Inn Philadelphia Convention Center – reviews, photos

3.0 of 5
1301 Race Street, Philadelphia, PA 19107
Hotel amenities
Hampton Inn Philadelphia Convention Center
Ranked #18 of 84 hotels in Philadelphia
4.0 of 5 stars 382 Reviews
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382 reviews from our community

What travellers say about this hotel
  • Free breakfast(12)
  • Friendly and helpful(7)
  • Very nice(6)
  • Valet parking(6)
  • Front desk staff(5)
  • Terminal market(4)
  • Very clean(3)
  • Independence hall(3)
  • Great location(3)
  • Rooms are clean(3)
Traveller rating
    131
    163
    51
    23
    14
Only show reviews for Family (100) | Couples (67) | Business (93)
Date Rating
Fredericksburg, VA
Contributor
17 reviews 17 reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
“Comfort in the middle of the city”
5 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

I have stayed at this Hampton In before and it did not disappoint this time either. I got a King bed room this time, and the bed was comfortable as expected. The bathroom was clean, the water was hot and of sufficient pressure.The breakfast did not have as extensive a selection as before, but had 4 waffle makers, pastries, fruit, yogurt, breads, coffee, and juice.

The exercise room is open 24 hours, but I was too tired to use it. The pool is open 8am - 10pm each day, so I missed that as well, but it looked like it was clean and maintained.

The staff is friendly and helpful - they even helped me once when another hotel had bumped me. The Hampton Inn staff did a better job of finding me a room and giving me directions than the other hotel that bumped me did.

The hotel is a short walk under the convention center from the Hard Rock Cafe and other attractions along Market Street, especially the Reading Terminal Market.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review
16 February 2012
Thank you for taking the time to write your comments concerning your stay at the Hampton Inn. The beds are very comfortable and we get many great comments about them. You experienced the location and it is within many walking attractions. Our bar is now open, and we are constantly upgrading.
Thank you for being OUR guest.
Sincerely,
Roger Weber
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenville, South Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Clean, comfortable, not too expensive”
4 of 5 stars Reviewed 19 January 2012

Rooms for my colleagues and I were clean and comfortable. Relatively low cost ($150) for the middle of downtown area. However parking was expensive ($35 per night!!). It was close to some great restaurants and across the street from the convention center. I would stay there again.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Stevo1223 about Hampton Inn Philadelphia Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review
3 February 2012
Thank you for taking the time to write this review. The staff really appreciates the feedback and we use it as a tool to improve. You are so right about the amount of great restaurants within walking distance. Our location is perfect for many guests. Hope to see you back soon.
Thank you for being OUR guest.
Sincerely,
Roger Weber
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Contributor
14 reviews 14 reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Flawless stay at the Hampton Inn Philadelphia Convention Center”
5 of 5 stars Reviewed 16 January 2012

We stayed 2 nights at this Hampton Inn and had a great experience. The staff is truly amazing from check-in to check-out. They really look after their guests and we particularly appreciated a slightly extended checkout time on the day we were leaving the hotel. The included breakfast buffet, wifi connection only add to the convenience of the hotel. Gym is a little average and swimming pool + hot tub seem well-maintained. The location is pretty good and you can access most of the city's highlights (including the historical center) by walking. Room was clean and there were no issues during the entire stay. We'll be back.

Room Tip: When traveling with kids, consider taking one of the king suits. They include 1 king bed and a sofa...
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Seb_Explo about Hampton Inn Philadelphia Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review
17 January 2012
Thank you for taking the time to write this review. The staff at the Hampton Inn Philadelphia appreciates the feedback and I'm really glad they met your expectations. They work hard to achieve this level of service and comments from guest like you are great.
Thanks for being our guest.
Sincerely,
Roger Weber
General Manager
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Boston, Massachusetts
Contributor
19 reviews 19 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Only good things to say about this hotel.”
5 of 5 stars Reviewed 16 January 2012

I'm very happy that we stayed there, great location close to everything, we basically walked everywhere. Service was great, Hotel was clean, breakfast was very good.Great value, for sure I will stay at Hampton Inn if we ever go to Philadelphia again.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CakesQuerida about Hampton Inn Philadelphia Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review
17 January 2012
Thank you for writing this review concerning your stay at the Hampton Inn. I'm really glad the staff provided the level of service you anticipated. All reviews are read to the staff and they will appreciate the feedback you gave, Hope to see you soon.
Sincerely,
Roger Weber
General Manager
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Gainesville, Florida
Contributor
13 reviews 13 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Good place to stay to avoid the fray”
5 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

Enjoyed our stay at Hampton while at the recent APA convention. The Marriott where the APA was staged was a chaotic, noisy, busy place, nice to be able to walk less than a half mile and be away from all that. And the Reading Market was in between so it was easy to catch a nice lunch and snacks along the way.
Hampton was very pleasant. We had a 10th floor room facing south, so we could see most of the downtown area including Penn Tower. Noise from Race street was not objectionable at this height, but it might be on a lower level. The only objectionable noise was apparently from the giant A/C units on the building opposite one day while we were there. Sounded like a jet engine outside our window. Called the desk to complain and they offered to move us but said it would probably end by 7 pm. It ended at 6:30 so wasn't a problem. We liked the cookies, hot cider, and soft pretzels available in the lobby, and the constant access to coffee and tea. Staff was very helpful and friendly, and fixed a minor problem with our toilet (offered to move us also). Breakfast was good. Wifi worked well, but apparently everyone is droppped each day even though the password remains the same. It changed on Sat. This was a little annoying since it wasn't mentioned, but not a big deal. Just a couple of blocks from Chinatown to the East. We ate at Vietnam Palace and Ting Wong, great food at both. Ting Wong has little in the way of yuppie atmosphere, looks like a hole in the wall place the locals would eat. They were making fresh noodles as we walked by, so we decided to give it a try. Wonderful, inexpensive and bountiful plates of food. Immediately brought us a glass (not a cup) of hot tea. Probably go there a lot if we lived in Philly. We also checked out the Art Museum, a walk of about 1 mile. Its excellent, wish we had had more time to explore there. So would we stay at Hampton again? definitely! But to avoid issues I think maybe we might pick a West side room on the 11th floor, assuming we had a choice, that woud be the farthest from a street, I think. Given the nice people we encountered at Hampton I think they would get it for you if they could. My only real complaint, if it can be called one, is I thought the towels had an odd smell. My wife said she thought it was just their choice of soap. I guess it could be, I just didn't care for it. Minor complaint. Very clean place, so I doubt it was mold, and it was all the towels, not just one. My wife also used their printer and computer to print out our boarding passes, she said she had no problems with that.

Room Tip: Choose a room on the West side away from streets, and high up to put you away from any street level...
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  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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Ask burntweeniesandwich about Hampton Inn Philadelphia Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
roger weber, General Manager at Hampton Inn Philadelphia Convention Center, responded to this review
17 January 2012
Thank you for taking the time to write your experience at the Hampton Inn Philadelphia. You went into great detail about the hotel and staff and I'm very pleased we hit your expectations. The staff works hard to achieve the high level of service and I'm glad your witnessed this. The hotel is constantly upgrading and within the next month we are are adding a bar, upgrading the internet, and enhancing our bathroom amenities. Also I noticed you enjoyed the Philadelphia Art Museum. Well the city is adding a new museum this May and it is the Barnes Museum. It will be fabulous.
Thank you for being OUR guest.
Sincerely,
Roger Weber
General Manager
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Additional Information about Hampton Inn Philadelphia Convention Center

  • Hampton Inn Philadelphia Hotel
  • Hampton Inn Philadelphia
  • Philadelphia Hampton Inn
Address: 1301 Race Street, Philadelphia, PA 19107
Price range (per night):* INR7,605 - 17,671

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