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Sofitel Philadelphia Hotel – reviews, photos

4.0 of 5
120 South 17th Street, Philadelphia, PA 19103
Hotel amenities
Sofitel Philadelphia Hotel
Ranked #6 of 84 hotels in Philadelphia
4.5 of 5 stars 873 Reviews
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873 reviews from our community

What travellers say about this hotel
  • Very nice(33)
  • Room service(30)
  • Rittenhouse square(27)
  • Junior suite(26)
  • Great location(24)
  • Valet parking(11)
  • Flat screen TV(8)
  • Front desk staff(8)
  • Would DEFINITELY recommend(7)
Traveller rating
    499
    270
    54
    30
    20
Only show reviews for Family (102) | Couples (331) | Business (173)
Date Rating
Glenside, Pennsylvania
1 review
9 helpful votes 9 helpful votes
“Magnifique Romance - indeed!”
5 of 5 stars Reviewed 11 February 2012
9
people found this review helpful

My husband and I needed a quick escape from daily life, so we booked one night at the Sofitel with the Magnifique Romance package, and it was wonderful!! The hotel and bar are beautiful, and as always, the staff is super nice and accommodating. With the romance package, we got a bottle of champagne, chocolates and strawberries, and breakfast the next day which we happily enjoyed in the room. It was a fantastic deal and the perfect thing to bring a little romance back into the lives of 2 tired parents. The bath products are amazing, too!!! Lotion that smells like lemons and limes, so good! Will definitely return, and if this package is a yearly February deal, we might make it a tradition.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Amy P about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent Vienne, General Manager at Sofitel Philadelphia Hotel, responded to this review
15 February 2012
Bonjour,

Thank you for your comments. We are delighted that you enjoyed our Magnifique Romance package during your quick escape from daily life. We are also very pleased that you enjoyed our l’occitane bath products. We offer our Magnifique Romance package all throughout the year and we look forward to welcoming you back to Sofitel Philadelphia again in the near future. We hope to gain you as a regular guest and to have the opportunity to become a new tradition for you.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Saskatchewan, Canada
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“Excellent Hotel in downtown Philly!”
5 of 5 stars Reviewed 10 February 2012
8
people found this review helpful

Stayed 3 nights while on business in Philadelphia. Location is excellent. Walking distance to shopping, restaurants and major tourist attractions (Liberty Bell Centre, Philadelphia Museum of Art)

Service is outstanding and the rooms are quite spacious. The bed was very comfortable. Would definately recommend to anyone needing a downtown location while in Philadelphia.

No complaints at all!

Room Tip: Don't think it really matters. My room faced the street, but didn't notice any unusual nois...
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  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Garry42 about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent Vienne, General Manager at Sofitel Philadelphia Hotel, responded to this review
14 February 2012
Bonjour,

Thank you for your comments. We are delighted that you had such an excellent stay with us while visiting Philadelphia. We are always pleased when our guests take advantage of our great location and what it has to offer. We are also glad that you found our So-Beds comfortable and our larger than average rooms for a center city hotel. We look forward to welcoming you back to Sofitel Philadelphia again.

Regards,
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New York City, New York
Senior Contributor
38 reviews 38 reviews
Reviews in 17 cities Reviews in 17 cities
15 helpful votes 15 helpful votes
“Location, Great STAFF and Comfy Bed!”
5 of 5 stars Reviewed 6 February 2012
9
people found this review helpful

The Sofitel is located in the middle of downtown Philly, couple blocks away from City Hall and Rittenhouse Square. Everything you need from shopping to eateries are within walking distance, it's a perfect location! You can stroll along Walnut and Chestnut streets for endless options of everything that you need. I was very pleased with my room; very spacious king size room, super comfy bed, high-quality linen and L'occitane bath products in a very nice updated bathroom. Overall, my weekend stay at Sofitel was great. I will definitely book another room on my next business/pleasure trip to Philly.

Room Tip: Sofitel charges $ 40 for an overnight valet parking with unlimited access to your vehicle. There are...
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  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Arch-Designer about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent Vienne, General Manager at Sofitel Philadelphia Hotel, responded to this review
9 February 2012
Bonjour,

Thank you for your comments. We are delighted that you enjoyed our great location, staff, and our unique So-Bed. We try to provide our guests with a luxurious atmosphere and amenities during they stay and we are pleased to hear that you were very pleased with our room size, bed, high quality linen, L’occitane bath products, and large marble backrooms. We look forward to welcoming you back to Sofitel Philadelphia again in the near future.

Regards,
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1 review
8 helpful votes 8 helpful votes
“Great Bed!”
5 of 5 stars Reviewed 5 February 2012 via mobile
8
people found this review helpful

We came in from the suburbs for a night in Philly to celebrate my in-laws' 40th anniversary. The Sofitel had a great rate and was in a great location with many bars and restaurants nearby. The bed was extremely comfortable. My wife appreciated the large bathroom and conveniently placed light switches. Nice TV, but too many analog channels to maximize its capabilities. Brunch at Chez Collette was good, but too expensive for what was offered. I will definitely return.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sink_n_Drink about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent Vienne, General Manager at Sofitel Philadelphia Hotel, responded to this review
6 February 2012
Bonjour,

Thank you for your comments. We are delighted that you and your in-laws chose stay with us for your special weekend. We’re always pleased when guests confirm that we have great beds. We have recently updated all our mattresses in the hotel and are very pleased that our guests are finding them to their liking. It is also good to hear that our bathrooms were convenient for you and that you enjoyed our breakfast in Chez Colette. We look forward to welcoming you back to Sofitel Philadelphia in the near future.

Regards,
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Royersford, Pennsylvania
1 review
7 helpful votes 7 helpful votes
“Wonderful Anniversary”
5 of 5 stars Reviewed 5 February 2012
7
people found this review helpful

We stayed at the Sofitel for the first time to celebrate our anniversary and had a fantastic experience. The service was excellent from the moment we checked in (the staff informed us that our room was upgraded to a Junior Suite since I noted it was our anniversary when I booked online). We found the hotel to be very clean, comfortable and well appointed. The staff was extremely friendly and helpful and truly made us feel special. As many reviews have noted, the location is great with many restaurant and attractions nearby. The value was great compared to other luxury hotels in the city - be sure to consider special hotel packages which include options such as breakfast in bed, complimentary champagne, etc. We travel enough that we have a pretty good frame of reference and I can't imagine a much better experience for the value. We could nitpick, as I believe some of the less positive reviewers have done, but overall it was a great experience and a very memorable anniversary!

Room Tip: Junior Suite was very nice. Be sure to consider hotel special packages.
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  • Stayed February 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Djram1 about Sofitel Philadelphia Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent Vienne, General Manager at Sofitel Philadelphia Hotel, responded to this review
6 February 2012
Bonjour,

Thank you for your comments. We are delighted that you chose to spend your anniversary with us. We are very pleased that our Magnifique Romance package was able to make your stay special and that you enjoyed your upgrade to one of our suites. We look forward to welcoming you back to Sofitel Philadelphia again in the near future.

Regards,
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Additional Information about Sofitel Philadelphia Hotel

  • Sofitel Philadelphia
  • Accor Philadelphia Hotel
  • Philadelphia Sofitel
  • Sofitel Hotel
Address: 120 South 17th Street, Philadelphia, PA 19103
Price range (per night):* INR9,450 - 20,858

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