The Windsor Suites are really well located for Philadelphia visitors. The price is right. But as my mother told me, you get what you pay for. The room I was perfectly adequate. Bed was average. While the bathroom had been updated, the shower was really bad (tiny and low pressure). My colleague had a totally renovated room which was much nicer. Front desk folks are really nice. So, I'd probably stay here again because of the location and price, but I would insist on a totally renovated room. Don't forget your toothbrush either. They don't have them to give to you!

The hotel is close by to the subway which you may not need to use as everything is well within walking distance. The rooms are clean and spacious although some may consider them a little worn but was fine for our purposes. The staff were also very helpful and professional. If you plan on using the cooking facilities on a regular basis the best place to get fresh ingredients is the Reading Market which is about a ten minute walk but is well worth it - also home of great takeaway places and fantastic cake/Amish puddings suppliers. There isn't a major supermarket nearby but there is a small mini mart nearby. Felt safe anywhere we went and the locals were very friendly and helpful.

If you want a good night sleep, STAY AWAY FROM THIS HOTEL.

Family and I were supposed to stay at Windsor for two nights, but checked out after one after having one of the worst nights sleeps we ever had.

Beds/pillows were the most uncomfortable of any hotel we ever stayed at. These were horrible. Note to Windsor: Don't buy the cheapest beds/pillows you can find.

Additional problems included:

* headboard on one of the beds broke off and fell to the floor
* couch had rips in it
* walls paper-thin - could easily hear people in room next door (and I don't think they were overly loud)
* room was way too hot and there was no way to adjust it down

Given the price of the room we were definitely not expecting the Ritz...but we were expecting a lot more than we got from Windsor.

Avoid this hotel and spend the few dollars more to stay at Embassy Suites next door. That's where we moved after our horrible night here.

We really enjoyed our stay at the Windsor Suites in Philadelphia. We were there for marathon week-end (November 20 to 23, 2011) and the hotel was full. The room was spacious and the beds very comfortable. We were really pleased with the amenities (full kitchenette and pots&pans). The only negative part of the room was the hot water which we thought was intermittent. A technician came in our room twice to attend to this issue. But we later learned that if we let the water run for about 5 mins hot water starts to come out. This is a bit annoying and big waste of water at the same time. We would definitely go back there despite this little problem since there was hot water it just took some time to get it...