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Sheraton Society Hill – reviews, photos

4.0 of 5
One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106
Hotel amenities
Sheraton Society Hill
Ranked #44 of 84 hotels in Philadelphia
3.5 of 5 stars 478 Reviews
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478 reviews from our community

What travellers say about this hotel
  • Valet parking(14)
  • Great location(13)
  • Old city(13)
  • Independence hall(11)
  • Very nice(11)
  • Historic district(10)
  • Club level(8)
  • Pool area(6)
  • Penn Landing(5)
  • Indoor pool(4)
Traveller rating
    91
    169
    123
    58
    37
Only show reviews for Family (99) | Couples (108) | Business (138)
Date Rating
doylestown
1 review
1 helpful vote 1 helpful vote
“average at best”
3 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

stayed one night last weekend. hotel is beautiful , location is excellent.
was not too happy when the maid knocked on the door at 9:20 am
on a Sunday while still sleeping. Another knock came an hour later. Not
sure what they wanted .The renovation work woke me up as well. Also
the room was a bit smaller than the pics on the website lead you to believe.

  • Stayed February 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ryan p about Sheraton Society Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSocietyHill, Manager at Sheraton Society Hill, responded to this review
13 February 2012
Thank you for choosing to stay with us on your most recent trip to Philadelphia. We do apologize for the inconvenience you experienced. We have address the issues you had with the right department. We are glad you have noticed our renovations and are pleased to announce we are almost complete. We hope the next time you are in Philadelphia you choose to stay with us and can see finished product.
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Newport News, Virginia
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Nice place to stay, but ongoing construction was disruptive”
3 of 5 stars Reviewed 8 February 2012
1
person found this review helpful

Overall, the stay was fine and it was a good value for the two days we were there. Location is excellent to get in/out of the city and the historic area is wonderful. When I arrived only one ice maker was available and it was a very long walk. The second day, only one elevator was available. The room was clean, excellent comfortable bedding. Don't miss out on a stop at Franklin Fountain, up the street near 2nd and Market and Pizzaria Stella on Lombard & Second.

Room Tip: Request the new section, its just a bit nicer
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 5 more reviews by CapsHockey1 for Philadelphia
Ask CapsHockey1 about Sheraton Society Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSocietyHill, Manager at Sheraton Society Hill, responded to this review
10 February 2012
We greatly appreciate you taking the time and reviewing our hotel. We do apologize for any inconvenience you may have experienced during your stay. The appropriate departments were notified and the items were address. We are pleased that you enjoyed your stay and enjoyed the surrounding area. We hope that if you find yourself in Philadelphia you think of us first.
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Houston, Texas
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
43 helpful votes 43 helpful votes
“Undergoing renovation February 2012”
3 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

Traveled here on business for 2 nights Jan 30-Feb 1. The hotel was looking a little tired. The bathroom in my room had peeling wall paper and there was mold/mildew on the wall under the sink. The heater in the room cycled loudly when it was cold the first night, so it was not easy to sleep. Same/similioar comments from another guest traveling with me. The second night, the temperature outside was warmer and the heater was not as loud. They were renovating about half the hotel. Maybe it will be better when they are done. The rooms were a good size and the bed was firm the way I like it. The hotel location is fairly good, with restaurants within easy walking distance.

Room Tip: Try to get one near the elevator; this place is sprawling so it can be a long walk from the extremes...
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  • Stayed February 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Tom1397 about Sheraton Society Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSocietyHill, Manager at Sheraton Society Hill, responded to this review
6 February 2012
We first off would like to thank you for staying with us. We truly value all of our guest and strive on improving their future stays. We are currently undergoing our renovations, and have recently completed our ballroom and meeting space. We are now in the final stages, which is an updating all of our guest rooms, including bathrooms and hallways. We look forward to your next stay with us to see the improvements. Thank you.
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Iran
Senior Contributor
35 reviews 35 reviews
Reviews in 12 cities Reviews in 12 cities
36 helpful votes 36 helpful votes
“Good service”
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

I was there for a conference. I didn't stay in rooms but I was there for lunch and dinner and breakfasts. Services was very good. Food was excellent except the breakfast. Breakfast was nothing more than bagel, coffee, juice, yogurt, cheese and butter.

I will not forget the lunch specially dessert!

Internet speed was awful.

It is close to downtown. You can walk for 15 minutes to get there.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 8 more reviews by Awesome_Coral for Philadelphia
Ask Awesome_Coral about Sheraton Society Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSocietyHill, Manager at Sheraton Society Hill, responded to this review
31 January 2012
Thank you for providing us with feedback on your time here at the Sheraton Society Hill. We are happy to hear that the conference went well and that you enjoyed our service and food. We apologize for any inconveniences you may have experienced and hope you consider staying with us should you find yourself back in the Philadelphia area.
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Connecticut
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Pleasant Stay in Philadelphia.”
4 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

Our family went to Philadelphia New Years Eve weekend and stayed at he Sheraton Society Hill for 4 nights. There was a wedding there and the hotel lobby was wonderful for socializing with small private side rooms as well for spending private time with family. In the lobby was free internet computers but they ran extremely slow. The indoor pool a good size and clean with a jacuzzi next to it, daytime swimming was nice with the sun shining through and the gym was small but served it's purpose. The hotel did not offer complimentary breakfast but did have a restaurant for breakfast that was reasonable and coffee in our room. Our room was spacious and clean. The beds were comfortable. The service was great throughout our stay. The location was good and the weather was nice so we walked to go out to lunch, dinner, museums and shopping. We had to valet park for $, public parking was hard to find and inconvenient. On NYEve we walked across the road at the Hyatt on the River and watched a cool firework display! We also found some great little restaurants + pubs next to us in the historic waterfront district with cobblestone roads. Overall we had a pleasant stay but should say the hotel had an 'old' feel to it which could make it feel like a weak4 star unless you like the older charming feel which we did.

Room Tip: Ask for a room close to the elevator. We had an unusally long walk.
See more room tips
  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask CynthiaConnecticut about Sheraton Society Hill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SheratonSocietyHill, Manager at Sheraton Society Hill, responded to this review
23 January 2012
Thank you for choosing to stay with us during your most recent trip to Philadelphia. We appreciate your feedback and are thrilled to hear you enjoyed your time with us. We are currently undergoing renovations and believe these improvements will help give the hotel a more updated feel. Should you find yourself back in the Philadelphia area, we encourage you to stay with us again to experience these enhancements.
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Additional Information about Sheraton Society Hill

  • Sheraton Hotel Philadelphia
  • Sheraton Philadelphia
  • Philadelphia Sheraton
Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106
Price range (per night):* INR10,848 - 18,565

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