We stayed at Penn's View for a weekend and we found it to be a delightful quiet oasis. It's very convenient to all of the historic sites in Center City and Old City. We felt that it was like staying in a small inn in Italy or France. Breakfast was great and service was top-notch!

I had planned on staying here for a special Valentine's Event that they advertise on their site. But I had questions, so I emailed them asking a few questions and was ignored. So I sent a second email and they claimed they never received the first. I wanted information on their most expensive room and the Valentine's package combo. I also wanted information on their pricing which seemed confusing on their site. They list the same room with 4 different prices. The response was somewhat surprising. I was told that the Premium King rooms were all the same regardless of the price and that I should select the lowest price on the website which was about $40 less. Then I was told that the Premium King with the combo would be $399 (a price that was not listed anywhere.) I was now thoroughly confused. The Premium King, according to their site, was $259 (lowest price on site) which made the dinner package an additional $140. But if you break down the other prices the Jacuzzi King was $184 base or $219 combo, a $35 difference. The Premium Queen was $199 base or $249 for the dinner combo, a $50 difference. The Standard Queen was $159 base or $199 with dinner, a $40 difference. So when I sent another email asking about this disparity I was told that I would not be treated differently if I spent less money and that I shouldn't expect lesser quality of service. I was then told that I should call to get more information. I decided to stick with the emails since they seemed to be wishy-washy on things and wanted it all in writing. That was the end of the contacts from them. I advised them in my last correspondence that I would be shopping for somewhere else to stay since I was uncomfortable with their ability to explain the pricing or justify it.
This may be an amazing hotel with lots of charm to offer as others described it, but I'm not taking any chances. If you plan on staying here get them to put all pricing in writing along with which room you are getting and a description of it and the views or what is next to the room. I have read all of the other bad complaints as well and they stated problems with "hotel" noise and "street" noise. Being in the city I think that they should just get over the street noise and can understand the discontent with the hotel noise. Good luck and happy travels.

I love this hotel and the people that work there are more like family than employees. It has larger than most rooms some with fabulous fire places and jacuzzi tubs. The breakfast included was just like staying at a villa in Italy and the restaurant with their flights of wine was superb. I highly recommend this as an alternative to big box chain hotels.

Just a few blocks from some of the best restaurants and tourist sites in Philly. The hotel is very quaint and kept very clean. Staff is excellent and very helpful with anything you might need to make your stay better. If you are looking for a 5 star hotel with an opulent lobby this is not the place for you. We actually stayed in a room with a fireplace and jacuzzi which came in very handy after a cold days walk through Philly. If you are looking for a hotel that is comfortable and accomodating than you have found the right place. Nice breakfast set-up, waffles, fresh fruit, hard boiled eggs, cereal, bagels and english muffins, and fresh O.J. to start every morning. I must say the coffee was not up to par. I might add that the Palamar restaurant which is located in the hotel's lobby is rated one of the best in all of Philly. I would definitely recommend this hotel to friends and family if they are ever in the Philly area.