We found our room to be clean and in order. While the sheets were clean and the mattresses comfortable, the blankets were old & scratchy. There were no amenities to speak of, we chose the hotel for it's proximity to University of Pennsylvania. The heat & a/c worked but they were somewhat difficult to fully control. This hotel was the best price in our desired location. While it was not a great hotel, it served its purpose.

My husband needed heart surgery at Presbyterian and this hotel was the most reasonable hotel nearby even with the cost of a taxi to Presbyterian, it was still more reasonable than other hotels, it was clean, the room temperature could be adjusted easily, the staff was warm & helpful, and the location was excellent. There is a restaurant in the building which was fine, a McDonald's across the street open 24 hours a day.

...if you are looking for a vacation retreat, keep looking... Penn Tower is only a short indoor walk away from the hospital and having spent 8 long, hot summer days with a relatvie at HUP,it was a good choice for me, rather than hoofing it blocks and blocks to another hotel in the scorching heat. The room was big, the air conditioner was strong and despite what I read in other reviews, all was clean and I didn't see any bugs... My one complaint would be the temperature of the water in the bathroom..."lukewarm" doesn't cut it after you spend 8 or 9 hours in a hospital room... If you are in town looking to experience the city, go elsewhere...if you are looking to survive a family member's hospital stay at the closest proximity possible, this is the place. (You will not starve despite the lack of dining options...there is a good sandwich shop on the ground floor and the hospital food is better than you'd think...)

This is a dreadful filthy place with no amenities one would expect even in the cheapest motel. I found a cockroach in the bathroom. Bedding is incredibly used and the blankets are disgusting. Paint is peeling everywhere and no one covered up fixtures that were ripped out from the walls. Staff is friendly but incompetent. The price is outrageous for such a dump based on the premise of convenience (yes, it is connected to the hospital). To the management - this is called taking advantage of people who need of a place to stay while their loved one is in the hospital. In the loan industry the term for such practice is sharking and it's illegal. Shame on you!