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Courtyard by Marriott Allentown Bethlehem – reviews, photos

3.0 of 5
2160 Motel Drive, Bethlehem, PA 18018
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Courtyard by Marriott Allentown Bethlehem
Ranked #12 of 15 hotels in Bethlehem
4.0 of 5 stars 49 Reviews
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49 reviews from our community

    Trip type
Traveller rating
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    16
    11
    7
    1
Date Rating
Philadelphia
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Important Information Witheld”
2 of 5 stars Reviewed 9 January 2012

My group has utilized the Courtyard for the past 4 years, never having a problem, until this year. Vital information regarding major reconstruction of the hotel was witheld from our group. We were told, only after me asking, the night before arriving, that the lobby entrance was under construction. Upon arrival, we learned that there was no available meeting space for our group, no common area, and that half of the hotel was off limits due to construction/renovation. They tried to move us next door to the Residence Inn, which charged a much higher rate and could not guarantee that there would be room for our group to congregate. Luckily, one of our group members walked over to the Fairfield Marriott (all 3 hotels mentioned are located next to each other) and secured us a lower rate. The staff at the Fairfield was amazing and we could not have asked for anything more of them. We wholeheartedly endorse the Fairfield and recommend it over the Courtyard. The rooms are exactly the same and it is a cheaper rate. We will never go back to the Courtyard, as their dereliction of duty and witholding of information almost caused a catastrophe on what is the biggest event of our year.

Room Tip: Rooms in the Fairfield Inn, next door are cheaper and are of the same quality.
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  • Stayed January 2012, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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David Greco, General Manager at Courtyard by Marriott Allentown Bethlehem, responded to this review
2 May 2012
I'm very sorry that you were not notified of our renovation in advance. We really dropped the ball the with your group and that is completely unacceptable. I'm glad that everything eventually worked out at the other hotel. I hope you will try us again in the future. Sincerely, Dave G.
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indiana
Senior Contributor
24 reviews 24 reviews
Reviews in 18 cities Reviews in 18 cities
6 helpful votes 6 helpful votes
“Nice hotel & friendly staff”
4 of 5 stars Reviewed 5 December 2011

We stayed here with a group of 30+ friends & family this past weekend in town for a wedding. The staff was very helpful & accomodating for our group to enjoy our time together. The rate was reasonable due to a group agreement that was made for a block of rooms. The rooms are clean & simple, but do need some updating which I believe they are starting to do on the third floor & work down. Overall a nice place to stay.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Seattle, WA
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Clean, But Well-Used Room”
3 of 5 stars Reviewed 12 November 2011

Average stay at a Courtyard, but nothing notable. My room was clean, but this looks like a well-used facility. Bed linens and pillows were a little skimpy, even for a Courtyard. Staff were friendly enough. $10 for the buffet breakfast in the morning was a little steep, but not too bad (except for the coffee).

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Montreal, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
“Excellent Customer Service”
5 of 5 stars Reviewed 9 November 2011

I am staying and the Courtyard Mariott for business from Nov6-Nov7 and I have only positive things to say about this hotel. From cleanliness of rooms, friendly front-desk and waiters.
The Quality of breakfast served there is very good.
I was personally touched by the team-work in that organization. During my stay, I needed a shuttle to bring me back and forth from the hotel to the place of business. The shuttle driver was sick, so Management people were driving the shuttle to cover for his absence.
This place is excellent and I would recommend it to everyone.

  • Stayed November 2011, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Middletown,Pa
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“This place is a we awesome!”
5 of 5 stars Reviewed 31 October 2011

First time we stayed here. I was impress ed with the room size and amenities. The room was rated for $149 for two double beds. They have a pool and hot tub. Breakfast is buffet style but you can get made to order as well. I look forward to staying here again.

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Courtyard by Marriott Allentown Bethlehem

  • Courtyard Bethlehem
  • Courtyard Allentown Bethlehem
  • Bethlehem Courtyard
  • Bethlehem Marriott
Address: 2160 Motel Drive, Bethlehem, PA 18018
Price range (per night):* INR7,337 - 9,522

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