For the 2nd year in a row, our family came to this hotel that is close to home, a place where we can take our kids to enjoy the pool, etc. for New Year's Eve. We booked a couple of months in advance with 5 different families. It was advertised and posted that this was a family evening. Little toddlers and kids of all ages, who would normally be at home with a sitter, were living it up with their families on the dance floor! The hotel did an amazing job! What a concept! The adults who chose to drink could do so without the fear of anyone getting behind the wheel. They allowed all guests to bring in their own food and drinks (including alcoholic beverages). It was quite an affordable night for all.
We had a great time until there was some major concern at the type of party that was happening just next door. Let's just say Adult Entertainment, all sorts of people, all shapes and sizes, in various stages of dress, were parading through our party to access the back entrance of their party. People were pointing, people were trying to catch a peek at what was happening - I will only tell you that things were happening in that room that were beyond inappropriate and no doubt, illegal. A dog was even an honored guest. Guests were coming in with large bags with whips sticking out the back. The crowd at our party went wild with disbelief.
Surely the hotel couldn't possibly be aware of what was going on at the same time as our "Family Celebration!" When one of the mom's in the group we were in, went over to the back entrance, she went through a curtain and was stopped immediately and was told by a guest at the "Adult" party to leave. Words were exchanged regarding them stopping to walk through the family party. She was told to "Take it up with the manager!" So she did.
The management took immediate action and disallowed anyone using our "Party room" as a walkway. It never should have happened, but I feel it was handled as well as could be expected.
Although my children, didn't see a whole lot, they sure saw more than I ever would have hoped!
Just a case of dual party planning gone terribly wrong.
Very disappointed family
Return next year doubtful.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC