This was one of the nicest hotels we have stayed at in our travels, and the nicest we could find in our budget. We made our reservations via the hotel's site, and there was no problem upon check-in. Our room was clean, but a little small for our needs (we should have booked a suite - a roll away bed just does not fit into a 2 queen room). We appreciated the ability to control our own temperature with a digital thermostat, but the air conditioning uni was very loud. The beds were top notch, and the bedding was excellent. The continental breakfast was delicious, and there was plenty to choose from, even for the person in our party with wheat and dairy allergies. The rooms were also very clean, and the housekeeping staff was respectful of our belongings. One day I left my laptop out on my unmade bed during breakfast, and by the time I returned our room was clean, but they had not made my bed because they did not want to handle my laptop. I was very grateful for that. We also enjoyed the common room with books you can check out and borrow, then return at any Country Inn and Suites location. The pool area looked clean but we did not have time to swim.
The only negative came when we tried to check out. I was in a group of two other people, and we all needed to split the bill three ways. The night clerk told us this was fine on our night before checkout, but the morning clerk on checkout day was very difficult and tried to tell us he was unable to split our bill until his manager arrived in 20 minutes. Eventually he did split our bill, but at that point, we were so late to the airport that we almost missed our flight. I'm not sure how this could have been avoided, but if we HAD missed our flight, the rating for the hotel would definitely be lower.
All in all a great experience, our first at a Country Inn and Suites, and we were very pleased. Definitely would stay here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC