Super8 really needs to look at this franchise. The location is OK - just off the Interstate but the building, rooms, etc. need a complete make-over. The lobby is decorated in mid-80's furniture (which haven't been cleaned since then). The pool is right next to the lobby - but the sign says "sorry for the 'inconviencity' the pool is closed". (And apparently has been for the past month.) The stairs leading to the second floor were flithy - we should've turned right around and asked for our money back.
The manager (who lives on-site) could be the former owner of the Bates Motel. He is from India and is extremely hard to understand, and has a hard time understanding the customer. We waited patiently while another patron tried to get his bill straightened out since he was leaving very early the next morning. Then, the manager insisted we didn't have a reservation. Again, should've taken the cue and gone to the Holiday Inn Express (new) across the road.
The room itself wasn't bad. It just hadn't been redecorated in quite some time, but it had some amenities you don't normally find in a budget motel; i.e., a hair dyer, iron and board, recliner, etc.
Be afraid, be very afraid when going to the included breakfast. It was truly disgusting. We only stepped inside the room - two selections of cold cereal, some pastries, and a dirty rag on the coffee maker turned our stomachs. The manager so we could complain? No where to be seen. Just like a previous poster said, just a basket for your card key.
Would we stay here again? No way! There are plenty of other choices in Willcox!
- Willcox Super 8
- Willcox Super Eight
- Super Eight Willcox
