The woman in "reception" would not terminate a personal phone call to give attention to the guests check in...When no phone # was asked for (to validate Wyndham points) I asked for eye contact and asked? why ? Clerk then stated the process was automatic...Not so, I said & wrote out my membership and phone numbers...14 days later the points had not posted ... Wyndham, on complaint,credited my account...As other travelers have suggested the Breakfast was indeed pathetic...Air conditioning in hallways and stair wells appears to be disabled. As the non compliance, on the rewards system, was also encountered in the recent past at the Deming Super 8 the problem seems endemic on I-8 ...Another, notso Super 8 stay .

The room with a king bed that I stayed in was clean, and in fairly good shape. the bed was comfortable. We got a very good rate which made it a good value. The common areas are a bit dirty and run down. THe breakfast was not worth the effort, we went to burger king instead. The pool was closed and it looked like they have a problem with that whole area, which I did not care about because I did not wish to use it.

Super8 really needs to look at this franchise. The location is OK - just off the Interstate but the building, rooms, etc. need a complete make-over. The lobby is decorated in mid-80's furniture (which haven't been cleaned since then). The pool is right next to the lobby - but the sign says "sorry for the 'inconviencity' the pool is closed". (And apparently has been for the past month.) The stairs leading to the second floor were flithy - we should've turned right around and asked for our money back.

The manager (who lives on-site) could be the former owner of the Bates Motel. He is from India and is extremely hard to understand, and has a hard time understanding the customer. We waited patiently while another patron tried to get his bill straightened out since he was leaving very early the next morning. Then, the manager insisted we didn't have a reservation. Again, should've taken the cue and gone to the Holiday Inn Express (new) across the road.

The room itself wasn't bad. It just hadn't been redecorated in quite some time, but it had some amenities you don't normally find in a budget motel; i.e., a hair dyer, iron and board, recliner, etc.

Be afraid, be very afraid when going to the included breakfast. It was truly disgusting. We only stepped inside the room - two selections of cold cereal, some pastries, and a dirty rag on the coffee maker turned our stomachs. The manager so we could complain? No where to be seen. Just like a previous poster said, just a basket for your card key.

Would we stay here again? No way! There are plenty of other choices in Willcox!

We usually have good luck with Super 8, but this one was a disappointment from the arrival. The desk clerk was surly, the carpet in the room was GUMMY from dirty feet, the breakfast bar was sub-par (although we did eat it), and the bathroom fan rattled loudly.

Gotta be better options after hiking Chiracahua.