We loved our room. Full kitchen, Harbor view, separate sitting area. Only downfall, printer wasnt working in lobby.

I've stayed at this hotel about 5 times. The only thing that keeps me going back is access to the harbor and beach and the stunning harbor view.

The rooms look clean but don't necessarily feel clean (50% of the time)
Beds are very very firm
The bathrooms have a window that is basically a hole with a fan/filter metal looking thing covering it. In the winter it is freezing. I never feel like I have privacy while in that bathroom
The fridge is typically smelly
The lobby is non existent for the most part

The front desk staff is really ....really.... really....POORLY TRAINED
The check-in process is neutral on a good day. A warm greeting and a helpful attitude is mostly non-existent.
e.g. We noticed that a guest prior to us had open the bottled water in the room (a $2.50 charge) drank some of it and put the hotel price tag back on it. When I took it to the front desk to let them know what happened the staff at the front desk stopped just short of accusing me of drinking the water. It was very uncomfortable to stand there while they "speculated" on what they should do about this very suspicious situation.

On a positive note- the housekeeping staff is good to go!

First we weren't greeted courteously by the clerk, actually we weren't greeted at all. "What's your last name?" Handed us 2 keys and a parking slip. No suggestion on where to park or where the room was, just went back to doing nothing. Found the room - Booked a king online and were given a queen with the worst odor. Wouldn't change our room or send air freshener. Kept insisting it was a king. A very bad experience. By far the worst interaction with a hotel I have ever had.

WHile the house was being tented for termites we needed a place to stay with our two dogs and the Holiday Inn Express fit the bill. Not too far from the 101 freeway, right on the yacht harbor and they had suites. The hotel used to be part of the Four Points Sheraton at one time but the buildings are separated by a road. Very small lobby with very friednly staff. We choose a suite and landed one on the first floor facing the harbor. Walking into the suite you enter a newly tiled hallway. On the left is a nice kitchenette with a cook top, small fridge, coffee maker and microwave. Plenty of pots and pans, dishes etc if you wanted to cook. On the right is a large closet and the bathroom. Bathroom is huge with large jacuzzi tub, full shower and nice sink area with a vanity with a small seat for the ladies. Walking further down the hall you enter a large room with vaulted ceiling. Huge king bed, dresser with 32 inch flat screen, desk. At the end of the room there is floor to ceiling windows in a vee bay window type set up. Scrren allow looking out but passers by cannot see in. The carpet in the main room appears new. Everything was very clean and tidy. This was a very big room and comfortable for all of us. The Holiday Inn Expresses usually do not have a restaurant but this one works with the Sheraton to offer a full menu for room service. We were also offfered a two for one drink or dessert coupon for the Sheraton restaurant.

Parking is plenty but they do charge $10 a night which is a little unusual for Ventura. The offer a full breakfast of eggs, bacon biscuits and an interesting pancake machine makes fresh pancakes. The cinnamon rolls were also goo and they had coffee, juice etc.

All in all this was a very nice hotel in a wonderful area of Ventura. Highly recommended.