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Holiday Inn El Paso-Airport I-10 – reviews, photos

3.0 of 5
6655 Gateway West, PO Box 9955, El Paso, TX 79925
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Holiday Inn El Paso-Airport I-10
Holiday Inn El Paso-Airport I-10
Holiday Inn El Paso-Airport I-10
Holiday Inn El Paso-Airport I-10
Holiday Inn El Paso-Airport I-10
Holiday Inn El Paso-Airport I-10
Ranked #42 of 78 hotels in El Paso
3.5 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    11
    9
    10
    8
    8
Date Rating
Phoenix, Arizona
1 review
2 helpful votes 2 helpful votes
“spacious rooms and great ammenities”
5 of 5 stars Reviewed 30 January 2012
2
people found this review helpful

I personally loved the service at this hotel. The rooms are spacious and clean. We had a king-bed room. It had a nice sized bathroom, flat screen TV, nicely furnished and spacious! It was an awesome experience! Check-in was easy. My kids loved the pool. The staff were all friendly, always had a great smile and offered to help. I will definitely stay here again!

  • Stayed November 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask rachel g about Holiday Inn El Paso-Airport I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haslet, Texas
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Not The Usual Holiday Inn”
2 of 5 stars Reviewed 19 January 2012

This is not the type of hotel you come to expect from a Holiday Inn property. The first thing I noticed was how rude the girl at the front desk was. Not typical of how you are normally greeted at an HI. Also, there were no working elevators so you had to use the stairs. I realize they are in a renovation period, but the stairs and hallways were dirty and they didn't have anyone working in the area. The rooms were old and the bathroom had a sewer smell to it. The heater came off and on quite a bit, and it made a loud clunking noise each time.

This property is WAY over priced for what you get. They should be discounting the rooms until they are finished with renovations.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask bevans22 about Holiday Inn El Paso-Airport I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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“Not worthy of the name Holiday Inn.”
2 of 5 stars Reviewed 18 November 2011 via mobile
1
person found this review helpful

I have stayed in this hotel two times over a three year period.
This time I was trying to avoid it and thought I was booking a different location. I arrived and was sad to realize my mistake.
I love the brand, but this hotel is old and the bathrooms were not updated, actually needing repair.
Showers are moldy and have mildew on ceiling. Shower tiles were cracked and loose.
Sink was ugly. This felt like a $30 room, but it was over $150.
The bed had stained sheets.
Room key would not work in card reader, and neither would its replacement.
Owner needs to spend some $ on updating before I stay here again.
Actually, I won't ever stay here again.

  • Stayed November 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Oltonite about Holiday Inn El Paso-Airport I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntsville, Alabama
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Average! That's all!”
3 of 5 stars Reviewed 12 October 2011
1
person found this review helpful

The best thing about this hotel is the staff. They were all very professional and polite. The hotel is showing its age and is need of a major overhaul. The plumbing and fixtures (my room-233) were horrible! Bathtub stopper was also missing. The HD flat screen was nice.
The breakfast was good but costs $12 + tip. Seems to be a lot of noise and stuff going on in this hotel. Don't expect a quiet evening.
This hotel does give the Government Rate, so that is why I ended up here on this trip. I have stayed at a dozen other hotels in El Paso that are much better for the same price with free breakfast. Unfortunately, this trip I made the wrong choice. I will NOT stay here again.

  • Stayed October 2011, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask paul35824 about Holiday Inn El Paso-Airport I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bend,OR
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Not bad, fresh paint but that's it”
3 of 5 stars Reviewed 11 August 2011

This was a basic room, two doubles, no fridge, no microwave. Smelled like fresh paint, like earlier that week. Newer tv, new carpet etc... Two pools, one indoor one outdoor.

This looks like it very old Holiday Inn that has had the outdoor corridors enclosed. Picture window in the room makes me think that.

Do not overpay for this one.

Restaurant on property was very good, Adrian was our waiter, he was very nice and helpful. The food was tasty (great guacamole) and kids eat free at dinner and breakfast, so that's a great deal.

  • Stayed August 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask justthe4ofus about Holiday Inn El Paso-Airport I-10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn El Paso-Airport I-10

  • Holiday Inn El Paso
  • El Paso Holiday Inn
Address: 6655 Gateway West, PO Box 9955, El Paso, TX 79925
Price range (per night):* INR5,825 - 9,970

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