When we arrived, we were amazed at how dumpy the place looked. That is probably why there was only one car in the parking lot. We did not see any similarity to the picture with the beautiful sparkly pool at all. It looked like the kind of place where the lowlifes go (by the hour maybe?) I was shocked that this place is even featured on the travel websites. I wouldn't feel safe leaving my car in the parking lot overnight. The office seemed nice once you got inside and the lovely front desk host, Christine, was very very helpful and nice. She should upgrade to a much nicer hotel or at least get a big raise. The hotel did not have our reservation although our bank account was debited an odd amount three days after we made it a month ago. The hotel (including the corporate office) denied charging us anything and said they only charge when you actually stay there. When we get home we will ask the bank why our account was debited and the payment shows "America's Best Value Inn, El Paso", when the establishment denies receiving payment. All and all, a huge mess! Beware of this chain. I will not ever stay at any of their hotels. We actually went somewhere else after the confusion in the lobby, so I can't comment on the rooms. I was glad not to stay there with my kids.
- Super 8 El Paso
- Super Eight El Paso
- El Paso Super Eight
- El Paso Super 8
