The guy on the front desk was so rude-as he checked us in he carried on his phone conversation which was obviously a personal one and "flung the keys at us! Otherwise the hotel was ok-not brillian but it was clean and alright for 1 night!

I flew in from Wisconsin to visit my husband who was stationed at Fort Bliss prepareing for his deployment. We found the room to be nice. We wernt expecting much because it was a cheaper motel but we still got a coffee maker, fridge, and microwave. The rooms were neat and clean and the staff was very helpful. If your looking for a decent room and a comfortable bed then this is the place. We had some friends staying at a more expensive hotel across town and they didnt get any of the things we did. I would stay here again

Saw the coupon in one of the throw-away highway coupons books from the welcome centers. Good price and the only one located on the west side of town (to miss the rush hour in the morning). Clean small room with good bed. Small refrig and anemic microwave. Good cable TV. Tub was draining real slow, had to allow 30 minutes between showers to drain. Told the desk. Next to McDonalds, Taco Cabana, and Sam's Club. Free breakfast of cornflakes, juice, cofee, toast, bagels, and pastry. Ice machine was working, but run empty in the mid morning from guests filling ice chests.

When we arrived, we were amazed at how dumpy the place looked. That is probably why there was only one car in the parking lot. We did not see any similarity to the picture with the beautiful sparkly pool at all. It looked like the kind of place where the lowlifes go (by the hour maybe?) I was shocked that this place is even featured on the travel websites. I wouldn't feel safe leaving my car in the parking lot overnight. The office seemed nice once you got inside and the lovely front desk host, Christine, was very very helpful and nice. She should upgrade to a much nicer hotel or at least get a big raise. The hotel did not have our reservation although our bank account was debited an odd amount three days after we made it a month ago. The hotel (including the corporate office) denied charging us anything and said they only charge when you actually stay there. When we get home we will ask the bank why our account was debited and the payment shows "America's Best Value Inn, El Paso", when the establishment denies receiving payment. All and all, a huge mess! Beware of this chain. I will not ever stay at any of their hotels. We actually went somewhere else after the confusion in the lobby, so I can't comment on the rooms. I was glad not to stay there with my kids.