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Chenal Suites Little Rock – reviews, photos

10920 Financial Center Parkway, Little Rock, AR 72211 (Formerly Jameson Suites Little Rock)
Hotel amenities
Chenal Suites Little Rock
Ranked #34 of 57 hotels in Little Rock
3.5 of 5 stars 44 Reviews
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44 reviews from our community

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Date Rating
Florence, Alabama
Senior Contributor
22 reviews 22 reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
“Our second stay wasn't as good as our first, but still OK for the $.”
3 of 5 stars Reviewed 27 July 2011

My mother and I were back in Little Rock for medical purposes. Jameson Suites has a great medical rate of $49.99 a night and it's a straight shot down I630 to UAMS once you get past all the traffic and construction at Financial Center Pkwy and Shackleford Rd. First of all, the desk clerk was great! She accommodated our every request with a smile and great attitude! My best advice is to ask to see the room before you accept it at this hotel. We were shown 3 rooms before we found one to be acceptable and it still had a few issues. The first two room had old wrinkled up carpet that was all stretched out (305 & 226). I could have lived with it, but I was concerned that the carpet would cause my mother to fall. The hotel is built on the side of a hill, so the first 3 floors can all be entered from the outside and the lobby is on the 2nd floor.The room we accepted was 205, near the lobby. It was large with a separate living area with a sofa sleeper and kitchenette with mini fridge and a microwave. It was also clean except for the small area of mold on the wallpaper in the bathroom. The TV remote was not programmed for the TV so it was useless. But the most annoying and potentially dangerous issue was the broken electrical socket by the bathroom vanity area. I travel with my own blowdryer and I couldn't dry my hair in front of the mirror. There was no other outlet in viewing range of the mirror, a disaster for a woman with a round brush! The free continental breakfast is the usual donuts, muffins, watered down juice, etc. They do have a waffle maker, but avoid the biscuits and gravy (pretty yucky). Selection is best early because they don't seem to replenish anything during the alloted breakfast time. The Bottom line is that the rooms definitely need a makeover with updated carpet and bedding. The mattresses are pretty hard. No pillowtops here. But overall, I still say this is a good value for the money and will probably stay here again when we return in January 2012 if the price is still right. By the way, there's a PF Chang's and other good restaurants nearby, as well as retail shopping (Target, Academy Sports, etc).

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Colorado
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Excellent value”
5 of 5 stars Reviewed 26 June 2011
1
person found this review helpful

This is an excellent choice for Little Rock. Its a few miles from downtown but its well worth the value staying here. The rooms were very clean and comfortable, excellent attentive staff and a great pool. Overall, outstanding value for the price.

  • Stayed June 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tyler, TX
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Do not expose yourself to this dump!”
1 of 5 stars Reviewed 22 June 2011
1
person found this review helpful

I'm not sure where to begin except that the lobby is very deceiving. It has been recently updated and is just beautiful...we got sucked in.
We entered the hotel via another entrance because it was closer to our room...the hallway smelled, the cheap laminate floor was cracked and "gave" under your weight which made me think of water damage. The door to our room had been "forced" open at some point with damage to the door near the latch and the safety was also about ready to come off the frame. We should have turned and asked for our money back right then and there but we proceeded because of our fatigue.
We had a king suite with a pull out couch. When you pulled out the couch there was garbage and dirt on the mattress. We had to go ask at the front desk for additional linens for the bed as well as extra towels (still wet from the dryer). The king bed was old but relatively comfortable. There was an old comforter on the king bed and when you pulled it back there were yellow stains on the reverse side. The top sheet had a footprint on it.
The bathroom was dated but relatively clean. When the door was shut all you can smell is mildew and smoke (supposed to be non-smoking).
The outdoor pool was relatively clean and in good shape. The furniture was falling apart and I would have though that there would be rules about smoking and drinking around the pool - not that are enforced apparently.
Breakfast was perfectly average.
Do not stay at this hotel - I wish we hadn't.

  • Stayed June 2011, travelled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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“Very Nice Stay”
4 of 5 stars Reviewed 14 June 2011
1
person found this review helpful

We were visiting relatives in Arkansas and have checked around for prices on rooms and the Jameson was the best. We checked in and the front desk clerk as well as the rest of the staff was very nice and helpful. The room was spacious and clean as well. Internet worked great no lost signals and as for tv showtime had some good movies on to occupy time while we rest. The pool was nice and clean not crowded. As, for the breakfast it was great. We didn't have to go out and spend money on it. The hotel has Bis and gravy, donuts, orange juice, coffee ect... it occomadated all who was traveling with the family. We will be staying at the Jameson when we return again for our visits. I will recommend this hotel to all who is passing threw Little Rock, Ar area.

Stayed June 2011, travelled with family
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Arkansas
1 review
1 helpful vote 1 helpful vote
“Dumpy hotel!”
1 of 5 stars Reviewed 8 May 2011
1
person found this review helpful

We stayed here for 4 nights and do not recommend it. The hallways are dirty, carpets are dirty & falling apart. Inside the elevator is written "f*** you" on the elevator wall. They gave us a room by the back door because we brought our dog, but the door slammed shut every time someone used it. The back door area outside is dirty with TONS of cig butts & trash. The room carpet is dirty, rippled & unsightly, the furniture is worn out, the ceiling has cracks, water stains, cob webs, and filth hanging from it. The bathroom tub has dirty, moldy caulk. The toilet rocks back & forth when you sit on it & is not clean, floor tiles have dirty grout. The window seal is broken so it's foggy & dirty & there's no screen or lock. VERY unsafe. The breakfast is below standard & judging from the lack of cleanliness in & around the building I have no appetite for food served here. We think that the positive comments written above must have been written by management - trying to do damage control!! Their time would be better spent on correcting the many problems that make this hotel very dumpy.

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  • Stayed May 2011, travelled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Chenal Suites Little Rock Also Known As

  • Jameson Hotel Little Rock
  • Jameson Little Rock
Address: 10920 Financial Center Parkway, Little Rock, AR 72211 (Formerly Jameson Suites Little Rock)

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Chenal Suites Little Rock
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